Author Topic: Problems with upgrading  (Read 1807 times)

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jawad

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Problems with upgrading
« on: October 03, 2011, 09:12:16 PM »
Hello

I just bought the software. I have the license key but for some reason I still can't upgrade. When i'm upgrading, it says 'Initializing, please wait' but nothing happens. Overall progress remains unchanged and no matter how long i wait it keeps saying initializing, please wait. Does anyone know how I can fix this?

Thanks

Online DavidR

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Re: Problems with upgrading
« Reply #1 on: October 03, 2011, 09:25:58 PM »
I would suggest a clean install.

What version were you upgrading from avast free 5.x or 6.0 ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

jawad

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Re: Problems with upgrading
« Reply #2 on: October 03, 2011, 11:03:05 PM »
thanks a lot. It worked!

Online DavidR

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Re: Problems with upgrading
« Reply #3 on: October 04, 2011, 12:53:31 AM »
No problem, glad I could help.

Welcome to the forums.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security