problems with the new version avast 6.0.1289

[Shiw Liang]

hi all,

I have avast installed almost a year on my pc with windows sevem ultimate and always liked very much.

But the new Update does not allow me to open the google page, my outloot takes 2 or 3 minutes to open and do not run my own software.

I uninstalled avast from my computer because it not allow me to work.

is there a solution to these problems?

Grateful,

Jayme.

Any other security program installed? Old antivirus?

Listen to Tech

[rubybear]

We have I suspect the same problem.

Windows XP SP3 fully patched.

Webshield prevents any access to the internet via a web browser. I have tried Firefox and IE.
Mailshield prevents access to a POP3 Mail server. Other network traffic OK so far, although not much further investigation carried out.

When I disable Webshield and Mailshield Browsers and mail work OK again.

I notice no one asked the OP what firewall he was using?

Since Avast 6.x with web shield and mail shield enabled uses a localhost proxy for Internet access and e-mail, I strongly suspect his problems are firewall related. Check the FAQs section on how to configure the Avast firewall for web and mail shields and use those guidelines to configure your respective firewall.

For example, your firewall must allow all outbound TCP traffic from localhost(127.0.0.1) to port 12080. It also has to give unrestricted access to avastsvc.exe to receive the above outbound connection from localhost and to allow avastsvc.exe to send IP traffic to TCP outbound port 80. Remember that when using Avast web shield, it is avastsvc.exe that is actually handling Internet TCP activity.

I currently have Avast 6.0.1203 running, and Webshield and Mailshield are up and running just fine.  I didn’t have to reconfigure my windows firewall, or anything else, for that matter.

If you have to disable Webshield and Mailshield in order to use your computer, how are you still protected from viruses?  I can’t believe I have to turn off half the components of Avast just to operate my computer. 

It seems like a lot of users are having to jump through a lot of hoops since the 6.0.1289 update.  I’m beginning to think Avast either needs to fix all these bugs with version 6.0.1289, or roll it back to 6.0.1203.

Rubybear

Windows XP Home Edition, SP3
Avast version 6.0.1203 (Yes, I am still afraid to update to 6.0.1289)

[jayme]

Hello!
Let's responses.

Before using Avast, I used the Avira Anti-vir.
The only firewall I use is Windows Firewall.
I started having problems after updating to version 6.0.1289 avast.

Today I did the following tests.

I upgraded to the latest version and disable all modules. I rebooted Windows and activating a module for each see, to my surprise, all the modules worked and initially not caught anything.

Reboot again and nothing worked, Windows took too long to boot, I've found that AvastSvc alone was using 25% of my processor capacity of the core i5, even though I try to open any file or browsing the internet.

I stopped only the module files and rebooted again, all other functional modules, enable the module files and everything went normal, the use of the UCP AvastSVC do not exceed 9%.

I started to check the traffic in this module, I noticed that with the settings for programs at the Run Scan and Scan DLLs to load the traffic increased a lot. Then disable these two options and so far everything is working.

question:
This module scans all that loads when Windows starts?

Do you think the system is vulnerable if avast does not scan programs and DLLs to run them?

[ady4um]

Try Avast main GUI -> web shield -> EXPERT settings -> "...only well known browsers".

[VBobier]

hello
Firstly, thank you for your attention.

yes, I re-installed the version 5.0.667 and updated virus definitions only, with this configuration everything works normally.

No, I do not use other security software.

Please update Avast to its latest program version. If you downloaded that old version just yesterday, then uninstall that, since it is not so normal to download old versions, unless there is some specific conflict in your particular system.

I had 6.0.1289 installed and It disabled My Super G(108G) wireless at least 3 times across two PCs on both a pci card(Netgear WG-311T, on an older PC) and a usb device(D-Link DWL-G132 on a newer replacement PC) both were/are as up to date as I/windows update could make them, after a reboot My wireless connection works again for about 12 hours, So I went back to 6.0.1000 and I've set updating of the program to manual and turned off self defense. My guess is that the latest version sees wireless as a threat, yet It doesn't do the same with ethernet. I have no other AV on My Win7 PC, My firewall is the stock Win7 version which is always up and Yes My connection is heavily encrypted(WPA2), don't have the right MAC address and Ya don't get to login, But then I built My PC Myself. I have a decent amount of web traffic going to and from the PC thanks to Seti@Home(a Boinc project hosted at UC Berkeley) and I like the extra bandwidth that 108 gives(108G is two 54G channels bonded together & yes it's not a standard, but It does work, not everyone can afford the latest or even wants It). So I say to the OP, 6.0.1000 is ok, I'm not sure which of the newer versions before 1289 I can trust, but I'm pretty sure 6.0.1000 is ok and It can be found here.

[ady4um]

@VBobier,

Why do you think that what worked for you with your problem is going to work for a different user with a different situation?

In addition, there are better places to get an official previous version of Avast than that link you posted (and I am not even recommending to use an older version, much less a version that was already superseeded several times).

Finally, you say you deactivated Avast's self defense. That should only be done with a specific purpose in mind, and then self defense should be reactivated immediately. Using Avast without self defense is NOT a good idea.

Other users reported some problems with all sort of connections, but each case may be different. That's a clear fact, from the different reports that, at first glance only, were saying "I have the same connection symptom/problem", but the final result was that not every connection problem was the same, and not all were actually related to Avast.

[VBobier]

@VBobier,

Why do you think that what worked for you with your problem is going to work for a different user with a different situation?

In addition, there are better places to get an official previous version of Avast than that link you posted (and I am not even recommending to use an older version, much less a version that was already superseded several times).

Finally, you say you deactivated Avast's self defense. That should only be done with a specific purpose in mind, and then self defense should be reactivated immediately. Using Avast without self defense is NOT a good idea.

Other users reported some problems with all sort of connections, but each case may be different. That's a clear fact, from the different reports that, at first glance only, were saying "I have the same connection symptom/problem", but the final result was that not every connection problem was the same, and not all were actually related to Avast.

WOT(a FF extension known as Web Of Trust) found the website ok and not untrusted, so that's the one I used, I'd not steer a person to a bad site. Since I don't exactly know what part of Avast 6.0.1289 is/was disabling My wireless connection I won't Thank You very much. Fix that and I will, until then, I won't.

Then what would disable a wireless device countermanding My efforts to enable one device to be usable? In My thread no one has answered that question, the answer is as plain as the nose on Yer face, Avast 6.0.1289. I do not feel like repeating Myself here.

[ady4um]

WOT(a FF extension known as Web Of Trust) found the website ok and not untrusted, so that's the one I used, I'd not steer a person to a bad site.

So the election of both. the site to download from and the specific version you "recommended" are almost random. Hey, why not try version 5.0.889 then?

Since I don't exactly know what part of Avast 6.0.1289 is/was disabling My wireless connection I won't Thank You very much. Fix that and I will, until then, I won't.

So, once again, YOU have a problem, that may or may not be the same as the one presented here in this topic, with no real proof of almost anything, and you still don't know what exactly is wrong (in YOUR system), yet you blindly "recommend" to others, instead of testing which part of Avast, if any, is having some conflict.

About thanking "me", you shouldn't, not now, not later. I am not a member of Avast Team, so no orders (nor requests) to fix anything either.

Then what would disable a wireless device countermanding My efforts to enable one device to be usable? In My thread no one has answered that question, the answer is as plain as the nose on Yer face, Avast 6.0.1289. I do not feel like repeating Myself here.

That's great. So, no answer for you in your topic, and you still don't know what is wrong, and you don't really want to even test it to provide some real information to the developers, so you decided to post some random "recommendations" here. We agree: you shouldn't repeat yourself.

You "could" have asked in your original topic, instead, if your problem might have something in common with this topic.

Please, let's stop this OT. Keep your posts in your original topic, providing *there* real information of what you already did to narrow down the problem. Or, continue using version 6.0.1000 if you want to (but without blindly "recommending" it to others).

Thank you.

[rebornphoenix]

I hope this is the right topic to ask for some help. I also hope someone will be able to understand me, since English is not my native language. I've been having several problems with this version of Avast for 2 days. When I turn on my PC, avast won't update automatically and when I open avast user interface, it says that avast is out-dated and, of course, it suggests to update avast. When I click "update", either from summary page, or maintenance/update page, it seems that it is updating, and it actually shows a fresh virus definition; but later, when I re-open avast user interface, it says that it is NOT updated, and it shows a previous/old virus definition! Then, I usually try to solve the problem by restarting windows. After restart, avast icon on the task-bar shows that there is something wrong with avast and I can't open it that way, but only from the desktop icon.(Besides that, I noticed that Windows was slowing down after restarting). When I finally open avast user interface, it shows the button "fix problems" and below that button (if I've remembered it well), it says that I have to restart avast, or something like that. I click on "fix problems", but it doesn't seem to me that anything happens; after that, I also click on that button below, and still I have to wait some time till anything happens, and then avast somehow finally starts to work properly...
But, next day I'm going through the same problem all over again...
Why does it happens? What am I supposed to do?  
Other than avast, I have installed Malwarebytes Anti-malware 1.51.2.1300., I'm using windows firewall, and I have installed Ashampoo HDD Control (if it is of any importance). I also have problems with malwarebytes anti-malware and ashampoo hdd control - they also stop working, for some reason, and I have to restart Windows, to make them work again (I mentioned that, in case those problems are related to problems with avast...). I have installed windows xp-sp3.

Many thanks in advance.

[ady4um]

@rebornphoenix,

Next time please start a new topic.

For now, please download the latest stable version of Avast Free from the official site. Then close all programs and run the installation again. Reboot immediately after the installation (even before checking for updates or configuring anything else).

For a follow up, please start a new topic.