Author Topic: Avast charges  (Read 330 times)

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Offline rjimenez2001

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Avast charges
« on: November 15, 2020, 05:36:22 PM »
How to know what is Avast charging in my bank account?

Offline DavidR

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Re: Avast charges
« Reply #1 on: November 15, 2020, 06:07:26 PM »
There really is insufficient information to give you a definitive answer.
What Avast Product/s do you have ?

Surely you would have received an email from avast when you purchased your product/s  ?

If this is for an upcoming renewal, you should receive an email before that renewal takes place and should notify you of what the charge is. This happens about a week to ten days before I believe.
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.9.2437 (build 20.9.5758.0) UI-1.0.579/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline oneplus6

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Re: Avast charges
« Reply #2 on: November 24, 2020, 12:12:07 AM »
I HAVE BEEN CHARGED TO MY BANK ACCOUNT WITHOUT MY PERMISSION OR ORDERING. i DID NOT OREDER ANY SOFTWARE #196510   /THE BANK STATEMENT SAID       DRI*AVAST SOFWARE 
                                                                  ORDERFIND.COM   MIN   196510

PLEASE CHECK THIS OUT AND LET ME KNOW WHAT I WAS CHANGED FOR WITHOUT MY PERMISSION.
SEND RESPONSE TO MY E-MAIL ADDRESS

oneplus6@embarqmail.com     asap please

Offline DavidR

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Re: Avast charges
« Reply #3 on: November 24, 2020, 01:31:15 AM »
@  oneplus6
Unless you particularly enjoy receiving SPAM, I suggest that you remove your email from a publicly available forum.

Did you happen to use the 60 day trial option ?
As that would have setup a payment mandate, otherwise how would they have got your bank details.

Refund request - https://support.avast.com/en-ww/contact/sales_refund If you haven't got the Order ID, etc enter 00000000 and give as much information that you can to help identify it.
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.9.2437 (build 20.9.5758.0) UI-1.0.579/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security