Author Topic: problem with the ivas base  (Read 2719 times)

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soldzer

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problem with the ivas base
« on: November 12, 2004, 06:09:32 PM »
I have problem when i want to download an update.it show me a log that my key have expired or it invalid but it is a new key wfrom new e-mail adress i cant download virus base or program upade please help!!
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Offline Eddy

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Re:problem with the ivas base
« Reply #1 on: November 12, 2004, 06:10:23 PM »
Check the time/date on your system

techie101

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Re:problem with the ivas base
« Reply #2 on: November 12, 2004, 06:35:51 PM »
soldzer,

Sometimes this is also caused by a "manual" input of the registration number.

Go to the email from Avast, and do a "cut and paste" of the registration number into the screen in the Avast interface.  Right click on the Avast A ball and choose About Avast.  Then, click on License Key.  Do the Cut and Paste here and see what happens.

Good Luck.