Author Topic: Windows command pop up.  (Read 5729 times)

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Offline Cal1993

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Windows command pop up.
« on: November 04, 2011, 10:50:30 PM »
Hi, i've got the exact same problem as this thread here ( http://forum.avast.com/index.php?topic=82254.0 ) and I've tryed running malwarebytes but it will not get rid of it, any help..?

Offline Pondus

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Re: Windows command pop up.
« Reply #1 on: November 04, 2011, 10:55:19 PM »
follow the guide here and  attach  the logs

http://forum.avast.com/index.php?topic=53253.0


Essexboy will then help you tomorrow..

Offline Cal1993

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Re: Windows command pop up.
« Reply #2 on: November 04, 2011, 11:21:55 PM »
Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8073

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

04/11/2011 22:01:17
mbam-log-2011-11-04 (22-01-17).txt

Scan type: Quick scan
Objects scanned: 179576
Time elapsed: 3 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Offline Pondus

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Re: Windows command pop up.
« Reply #3 on: November 04, 2011, 11:27:02 PM »
your Malwarebytes was not updated when you did the scan...you are 9 updates behind...

Essexboy is notified    ;)

Offline Cal1993

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Re: Windows command pop up.
« Reply #4 on: November 04, 2011, 11:29:42 PM »
do you want me to update it then run it again?

Offline essexboy

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Re: Windows command pop up.
« Reply #5 on: November 04, 2011, 11:30:13 PM »
On completion can you let me know if the alerts cease

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Quote
    :OTL
    O4 - Startup: C:\Users\Cal\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\mcmswuun.exe ()
    [2011/11/04 20:26:58 | 000,000,000 | ---D | C] -- C:\Users\Cal\AppData\Local\evucbsnq
    [2011/11/04 20:26:58 | 000,113,991 | --S- | C] () -- C:\Users\Cal\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\mcmswuun.exe
    [2011/11/04 20:26:57 | 000,113,991 | --S- | M] () -- C:\Users\Cal\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\mcmswuun.exe

    :Files
    ipconfig /flushdns /c

    :Commands
    [purity]
    [resethosts]
    [emptytemp]
    [EMPTYFLASH]
    [CREATERESTOREPOINT]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

Offline Cal1993

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Re: Windows command pop up.
« Reply #6 on: November 04, 2011, 11:46:37 PM »
After the restart the pop up seems to have stopped, here's the log you asked for !

Offline Pondus

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Re: Windows command pop up.
« Reply #7 on: November 05, 2011, 12:24:26 AM »
essexboy logs out around midnight...UK time.....he will be back tomorrow

Offline Cal1993

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Re: Windows command pop up.
« Reply #8 on: November 05, 2011, 11:06:29 AM »
ok no problem, guess i'll wait :) the pop up seems to have gone though. It hasn't came back since last night.

Offline essexboy

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Re: Windows command pop up.
« Reply #9 on: November 05, 2011, 01:44:48 PM »
If there are no further problems let me know and I will remove my tools

And welcome to the Avast antivirus forum  ;D

Offline Cal1993

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Re: Windows command pop up.
« Reply #10 on: November 05, 2011, 02:46:46 PM »
no further problems :D Thank you so much! How do i remove your tools?

Offline essexboy

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Re: Windows command pop up.
« Reply #11 on: November 05, 2011, 02:55:57 PM »
Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Quote
    :Commands
    [resethosts]
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:
  • Go to this site  and click Do I have Java
  • It will check your current version and then offer to update to the latest version
SPRING CLEAN

To manually create a new Restore Point
 
  • Go to Control Panel and select System
  • Select System
  • On the left select System Protection and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create
Now we can purge the infected ones
  • GoStart > All programs > Accessories > system tools
  • Right click Disc cleanup and select run as administrator
  • Select Your main drive and accept the warning if you get one
  • For a few moments the system will make some calculations
  • Select the More Options tab
  • In the System Restore and Shadow Backups select Clean up
  • Select Delete on the pop up
  • Select OK
  • Select Delete
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.  Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?

Keep safe  :wave: