Author Topic: Can not connect to server for updates  (Read 3336 times)

0 Members and 1 Guest are viewing this topic.

llchaffin

  • Guest
Can not connect to server for updates
« on: October 01, 2011, 09:30:53 PM »
I have changed servers to Zoomtown, now when my Avast try's to update I get a notice that they can not connect to server. I know there has a to be a way to get around this I just don't know what it is.

I have used Avast for years and have always been very happy with it, but I really need the updates. Anyone got any ideas to help with this?

Thanks for any and all help!

Offline catlin_mc

  • Jr. Member
  • **
  • Posts: 25
Re: Can not connect to server for updates
« Reply #1 on: October 01, 2011, 11:53:51 PM »
I have just updated to version 6 and I'm having the same problem, updates cannot conect to server.
I had Avast 4.8 for years and never had this problem before so can anyone put an answer to this problem. PLEASE

Cat

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67183
Re: Can not connect to server for updates
« Reply #2 on: October 02, 2011, 04:57:40 AM »
Please, upload (attach) the avast log:
C:\ProgramData\AVAST Software\Avast\log\Setup.log
or C:\Program Files\Alwil Software\Avast5\Setup\setup.log

If the file is too big for the forum, post the last 400-500 lines of it.
The best things in life are free.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76012
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Can not connect to server for updates
« Reply #3 on: October 02, 2011, 09:17:02 AM »
I have just updated to version 6 and I'm having the same problem, updates cannot conect to server.
I had Avast 4.8 for years and never had this problem before so can anyone put an answer to this problem. PLEASE

Set avast! to: Direct Connection (No Proxy)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

llchaffin

  • Guest
Re: Can not connect to server for updates
« Reply #4 on: October 02, 2011, 05:20:59 PM »
Set avast! to: Direct Connection (No Proxy)
[/quote]

Thank You so much! This worked for me. ;D

Offline catlin_mc

  • Jr. Member
  • **
  • Posts: 25
Re: Can not connect to server for updates
« Reply #5 on: October 03, 2011, 03:15:38 AM »
I have just updated to version 6 and I'm having the same problem, updates cannot conect to server.
I had Avast 4.8 for years and never had this problem before so can anyone put an answer to this problem. PLEASE

Set avast! to: Direct Connection (No Proxy)

I've already tried that and no luck, still can't connect to server.

Cat

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76012
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Can not connect to server for updates
« Reply #6 on: October 03, 2011, 07:27:02 AM »
Thank You so much! This worked for me. ;D

You're welcome..!

@Cat: See Reply #2.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0