Author Topic: Where are safezone contents stored?  (Read 2814 times)

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MAG

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Where are safezone contents stored?
« on: October 05, 2011, 07:58:11 PM »
I have a problem with the latest version of avast. Safezone won't reset - it still has the same bookmarks after a reset (and even after a fresh installation).

Can anybody tell me where the safezone contents are stored - specifically the bookmarks?

Then I can try to resolve the problem by deleting that folder (presumably needs to be done in safe mode?) and reinstalling avast.

TIA

Offline pk

  • Avast team
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Re: Where are safezone contents stored?
« Reply #1 on: October 05, 2011, 09:48:26 PM »
Firtsly, you must terminate all processes from SafeZone to reset it (or do that just after Windows startup).
Or delete "\## aswSnx ..." folder from safe mode.

MAG

  • Guest
Re: Where are safezone contents stored?
« Reply #2 on: October 07, 2011, 05:55:33 PM »
Thanks pk.

Deleting aswSnx privatestorage folder plus avast reinstall has got safezone working normally again.