Author Topic: After installing Avast, I can no longer shut my computer down  (Read 4852 times)

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Offline Kate101

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After installing Avast, I can no longer shut my computer down
« on: August 31, 2008, 05:58:23 AM »
After installing Avast, I can not longer shut my computer down. I have even tried closing Avast before trying to turn my computer off, but that doesn't even work. This has only happened since installing. Any help would be appreciated. Thanks. K.

Offline YoKenny

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Re: After installing Avast, I can no longer shut my computer down
« Reply #1 on: August 31, 2008, 06:18:34 AM »
Welcome Kate101

What is the operating system you are running?
E5200 2.5GHZ, 4GB RAM, 320GB HD, Windows 7 Home Premium 64bit, avast! V9.0 Free, IE10
P4 2.8GHZ, 1.5GB RAM, 40GB HD, XP Pro SP3 32bit, avast! V9.0 Free, Google Chrome
with hpHosts, MVPS HOSTS files, SpeedFan, WinPatrol PLUS

Offline Kate101

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Re: After installing Avast, I can no longer shut my computer down
« Reply #2 on: August 31, 2008, 02:37:49 PM »
Thank you. I am running Windows XP Pro. Something went amiss with the 'Turn Off' button. When I click on it, all it does is restart my computer. So I thought I would outfox it, and clicked on 'Restart', but the same thing happened.

Kate 101

Offline Lisandro

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Re: After installing Avast, I can no longer shut my computer down
« Reply #3 on: August 31, 2008, 02:42:42 PM »
Did you have any other antivirus in the past in this computer?
Does anything other change or is weird or just this annoyance?
What is set into the Energy settings of Control Panel?
The best things in life are free.

Offline Kate101

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Re: After installing Avast, I can no longer shut my computer down
« Reply #4 on: August 31, 2008, 05:27:55 PM »
Hi.

Yes, I had AVG, but I took it off as it took hours to do a scan with it. I also have Spy Sweeper.  I have not noticed any other changes except this one. Sorry, I am not really great with computers and am not sure what 'Energy settings'' is on the Control Panel. Thanks.

Kate

Offline YoKenny

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Re: After installing Avast, I can no longer shut my computer down
« Reply #5 on: September 01, 2008, 12:42:06 AM »
Go to Control Panel then Power Options then Advanced and make sure that Power buttons is set to Shut down.

I hardly ever use the Power button I just go to start then Turn Off Computer then Turn Off.
« Last Edit: September 01, 2008, 12:50:38 AM by YoKenny »
E5200 2.5GHZ, 4GB RAM, 320GB HD, Windows 7 Home Premium 64bit, avast! V9.0 Free, IE10
P4 2.8GHZ, 1.5GB RAM, 40GB HD, XP Pro SP3 32bit, avast! V9.0 Free, Google Chrome
with hpHosts, MVPS HOSTS files, SpeedFan, WinPatrol PLUS

Offline Kate101

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Re: After installing Avast, I can no longer shut my computer down
« Reply #6 on: September 01, 2008, 05:46:38 AM »
It is already set at 'shut down'  Kate

Offline Lisandro

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Re: After installing Avast, I can no longer shut my computer down
« Reply #7 on: September 01, 2008, 04:57:10 PM »
If you uninstall SpySweeper for a while, will it shutdown correctly?
The best things in life are free.

Offline Kate101

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Re: After installing Avast, I can no longer shut my computer down
« Reply #8 on: September 01, 2008, 05:30:45 PM »
Thanks. I will try that.  Kate

Offline Lisandro

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Re: After installing Avast, I can no longer shut my computer down
« Reply #9 on: September 01, 2008, 05:45:31 PM »
Thanks. I will try that.  Kate
Please, post back the results.
The best things in life are free.