Author Topic: Avast Network Shield is blocking safe image files from Minus.com  (Read 14754 times)

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Offline Asyn

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Re: Avast Network Shield is blocking safe image files from Minus.com
« Reply #15 on: October 17, 2011, 02:05:59 PM »
Hi

John here from Minus. Please unblock our URL and we'll remove the viruses in question. If there are any questions please email info@minus.com or to report any issues.

Urgently awaiting response.

Thanks

See Reply #12.
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Offline DavidR

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Re: Avast Network Shield is blocking safe image files from Minus.com
« Reply #16 on: October 17, 2011, 02:20:44 PM »
John here from Minus. Please unblock our URL and we'll remove the viruses in question. If there are any questions please email info@minus.com or to report any issues.

See kubecj's post, this should have been resolved.

Infected exe, random filename and oversensitive heuristics. It was fixed few minutes ago.

But it is not in the 111017-0 VPS version update (which was before kebecj's post), so hopefully it should be in the next VPS update. Note: I'm an avast user and not an employee of avast, so I can't speak for them.
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Offline minusinc

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Re: Avast Network Shield is blocking safe image files from Minus.com
« Reply #17 on: October 17, 2011, 05:08:20 PM »
Thanks. We were told it is resolved now and will be in the next definition update.

Hope that goes out soon? :)

Offline minusinc

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Re: Avast Network Shield is blocking safe image files from Minus.com
« Reply #18 on: October 17, 2011, 07:31:40 PM »
How can I check if Minus is unblocked?

Offline bigspanner

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Re: Avast Network Shield is blocking safe image files from Minus.com
« Reply #19 on: October 17, 2011, 07:41:43 PM »
Hi John,

As of my post, the VPS version is still 111017-0, meaning that minus^com is still not in the clear, until, hopefully the next VPS update.

Can anyone from Avast enlighten us when the next VPS will be? I had just updated my Avast and the latest is 1110170-0.

Online CraigB

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Re: Avast Network Shield is blocking safe image files from Minus.com
« Reply #20 on: October 17, 2011, 07:47:23 PM »
Hi John,

As of my post, the VPS version is still 111017-0, meaning that minus^com is still not in the clear, until, hopefully the next VPS update.

Can anyone from Avast enlighten us when the next VPS will be? I had just updated my Avast and the latest is 1110170-0.
Try again in 1,2,3 hours could be anytime soon.

Offline minusinc

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Re: Avast Network Shield is blocking safe image files from Minus.com
« Reply #21 on: October 17, 2011, 08:07:59 PM »
Thanks. I'm not familiar with Avast, but it updates virus definition daily? If so please let me know if you guys see Minus.com unblocked.

Cheers

Offline bigspanner

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Re: Avast Network Shield is blocking safe image files from Minus.com
« Reply #22 on: October 17, 2011, 08:10:47 PM »
@DavidR,

Sorry for digressing, but there is no PM in this forum, so I like to ask you what software you using to capture the image b4766.png?

I have been trying to find a software (hopefully free) that is able to remove parts of an image and stitch the image together, as what you've done. Again, sorry for digressing.

Offline DavidR

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Re: Avast Network Shield is blocking safe image files from Minus.com
« Reply #23 on: October 17, 2011, 08:23:24 PM »
Check my signature in my posts, surprising what you will find there SnagIt 10.0 Image Capture, it isn't free but it is a great tool.
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Offline Milos

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Re: Avast Network Shield is blocking safe image files from Minus.com
« Reply #24 on: October 17, 2011, 08:50:37 PM »
Hello,
next VPS release should be about today's midnight CET.

Milos

Offline minusinc

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Re: Avast Network Shield is blocking safe image files from Minus.com
« Reply #25 on: October 17, 2011, 08:53:10 PM »
Thanks so much.

Is there anyway to whitelist/safelist Minus.com and Min.us domains?

We can provide direct contact for issues if needed

Offline minusinc

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Re: Avast Network Shield is blocking safe image files from Minus.com
« Reply #26 on: October 18, 2011, 12:30:25 AM »
Can anyone verify if the latest virus definition update has fixed/unblocked Minus.com ?

Cheers!

Offline DavidR

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Re: Avast Network Shield is blocking safe image files from Minus.com
« Reply #27 on: October 18, 2011, 12:42:35 AM »
I believe it (VPS version 11101701) has corrected it, as when trying to download the i.minus.com/smedia/minus/images/dark-mode.png file that was in the image in the first post as a test, I don't get an immediate alert by the network shield. Though I do get a server error, possibly the dark-mode.png file isn't there or some other issue
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Offline bigspanner

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Re: Avast Network Shield is blocking safe image files from Minus.com
« Reply #28 on: October 18, 2011, 01:04:44 AM »
@DavidR,

Got it. SnagIt 10.0 Image Capture indeed.:)

Offline bigspanner

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Re: Avast Network Shield is blocking safe image files from Minus.com
« Reply #29 on: October 18, 2011, 01:09:31 AM »
Yup, VPS version 11101701 had corrected it. All's clear on Minus^com now.
I tested it. No Avast alert anymore. Files are served as well as before.