Problem with my automatic updater in latest version (.1269)

[bolbod]

I have been getting a rash of failed updates of my virus definitions since 10/21 (which I believe is when I updated the software to .1269).  I have tried to manually update and it runs for between 3 and 5 seconds and quits the update process.  What can I do to fix this?

[ady4um]

Avast main GUI -> settings -> updates -> no proxy (direct connection).

Then save settings and reboot.

Please report back.

[Para-Noid]

I have been getting a rash of failed updates of my virus definitions since 10/21 (which I believe is when I updated the software to .1269).  I have tried to manually update and it runs for between 3 and 5 seconds and quits the update process.  What can I do to fix this?

Have you tried a repair? It's easy and painless.
Control Panel...click add/remove(XP) or uninstall(Vista and Win7)...double click avast...scroll to and click "repair"...reboot. Hope this helps. 

[bolbod]

I attempted both these fixes, the first did not work and I found that I can't open the uninstall/repair window for avast... I can open it for other programs though.  Any new suggestions or theories as to what the heck is going on?

[DavidR]

Then it looks like your installation is corrupt.

This assumes you are using avast free:
- Download the latest version of avast, 6.0.1289 http://files.avast.com/iavs5x/setup_av_free.exe and save it to your HDD, somewhere you can find it again (if you didn't save your last download). Use that when you reinstall.

- Download the avast! Uninstall Utility, aswClear.exe find it here and save it to your HDD (it has uninstall tools for both 5.x and 6.0.x).

• 1. Now uninstall avast! (using add remove programs, if you can't do that as appears to be the case for you, start from the next step), reboot.
• 2. run the avast! Uninstall Utility from safe mode, first for 5.x if previously installed and then for 6.0, once complete reboot into normal mode.
• 3. install the latest version, reboot.