Author Topic: can't access avast admin console after change IP address and computer name  (Read 9475 times)

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Offline spi

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I have problem in access my avast administration console after change the IP address and computer name

the error on the browser is "bad request (invalid hostname)"
Windows 10 Pro 64-bit + avast Premium 11.1.2241
Network tools: Wireshark+CACE Pilot | Android Softphone + Grandstream UCM61xx | MI4i | Running Out of Time (1999)

Offline giogio

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Re: can't access avast admin console after change IP address and computer name
« Reply #1 on: September 20, 2011, 12:26:38 PM »
Stupid question... have you changed the name in the console link?
The link must be
https://SERVERNAME.DOMAIN.local:8732/
or
<your_server_name>/avast/Service.aspx
 :)
« Last Edit: September 20, 2011, 12:31:46 PM by giogio »
Prima di scrivere sul forum per favore leggi le istruzioni qui https://forum.avast.com/index.php?topic=144453.0
Non inviatemi MP per supporto,grazie-No support PM please
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Offline spi

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Re: can't access avast admin console after change IP address and computer name
« Reply #2 on: September 20, 2011, 08:02:02 PM »
Stupid question... have you changed the name in the console link?
The link must be
https://SERVERNAME.DOMAIN.local:8732/
or
<your_server_name>/avast/Service.aspx
 :)


Yupe I know is a stupid question and I know to change the server_name.

I have done with https://<SBC_PC_Name>:8732/ or with /avast/service.aspx
the message on the browser is "Bad request (invalid hostname)"

I even browse https://<new_ip_address>:8732 and the problem is still occure
Windows 10 Pro 64-bit + avast Premium 11.1.2241
Network tools: Wireshark+CACE Pilot | Android Softphone + Grandstream UCM61xx | MI4i | Running Out of Time (1999)

Offline giogio

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Re: can't access avast admin console after change IP address and computer name
« Reply #3 on: September 20, 2011, 09:14:59 PM »
Another stupid question.. :)
It's possible that you have to update the nameserver/IP adress in IIS, SQL & DNS?
Check inside the files under this folder
C:\Documents and Settings\All Users\application data\AVAST Software\Administration Console
there're some reference to nameserver, must be updated
Have you tried to make an repair install of Avast BP console?

« Last Edit: September 20, 2011, 10:19:29 PM by giogio »
Prima di scrivere sul forum per favore leggi le istruzioni qui https://forum.avast.com/index.php?topic=144453.0
Non inviatemi MP per supporto,grazie-No support PM please
Home: E8400-4GB RAM-500GB HDD-Win10.0.15063x64-Avast! Free 17.3.2291-CryptoPrevent-MBAM 2.2free-Chrome 57(uBlock origin)-TB52
Work: i5-2400-4GB RAM-500GB HDD-Win 7sp1x64-Avast!Business Security 12.3.2515,     
Cloud Console 2.18
-FF52-TB52

Paul Rodgers

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Re: can't access avast admin console after change IP address and computer name
« Reply #4 on: September 21, 2011, 03:19:33 PM »
Another stupid question.. :)
It's possible that you have to update the nameserver/IP adress in IIS, SQL & DNS?
Check inside the files under this folder
C:\Documents and Settings\All Users\application data\AVAST Software\Administration Console
there're some reference to nameserver, must be updated
Have you tried to make an repair install of Avast BP console?



When we changed our domain name and server name I decided that the easiest course was to uninstall/reinstall the BP console because I would have spent too much time hunting down each reference to the old server name and domain name.

Offline spi

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Re: can't access avast admin console after change IP address and computer name
« Reply #5 on: September 22, 2011, 04:26:17 AM »
Another stupid question.. :)
It's possible that you have to update the nameserver/IP adress in IIS, SQL & DNS?
Check inside the files under this folder
C:\Documents and Settings\All Users\application data\AVAST Software\Administration Console
there're some reference to nameserver, must be updated
OK, Thanks fyi.

Quote
Have you tried to make an repair install of Avast BP console?
Not yet, if Changing the config will solve the problem I will not repair the BP console
Windows 10 Pro 64-bit + avast Premium 11.1.2241
Network tools: Wireshark+CACE Pilot | Android Softphone + Grandstream UCM61xx | MI4i | Running Out of Time (1999)

Offline JBG

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Re: can't access avast admin console after change IP address and computer name
« Reply #6 on: September 26, 2011, 10:46:20 AM »
I have problem in access my avast administration console after change the IP address and computer name

the error on the browser is "bad request (invalid hostname)"
Hi spi,
first of all, I need to know one important thing. What Windows version are us using for hosting avast! BP? Thanks. Jan.

Offline spi

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Re: can't access avast admin console after change IP address and computer name
« Reply #7 on: September 28, 2011, 04:31:54 AM »
avast! BP host on Windows Server 2008 R2 with full Update.
no Active Directory.
Running on machine IBM Server
Windows 10 Pro 64-bit + avast Premium 11.1.2241
Network tools: Wireshark+CACE Pilot | Android Softphone + Grandstream UCM61xx | MI4i | Running Out of Time (1999)

Offline JBG

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avast! BP host on Windows Server 2008 R2 with full Update.
no Active Directory.
Running on machine IBM Server

Hello SPI,
try the newest avast! Administration Console release, it should solve all problems regarding hostname/IP address change. Please tell me if that doesn't help. Thx. Jan

Offline JBG

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Re: can't access avast admin console after change IP address and computer name
« Reply #9 on: November 09, 2011, 02:06:27 PM »
Hmmm, is anybody still experiencing similar problems and wanting to cooperate on their solution?