** INTRODUCING: NEW BETA VERSION OF AVAST - NOW 6.0.1364 **

[Jekku]

Jekku and craigb,

could you please try adding the following mask:

last*.dat

to the File System Shield's exclusions, and see if it makes any difference?

Thanks
Vlk

Done, thanks Vlk i'll keep an eye on it for the next couple of days.

Me too, thanks Vlk!

[Jekku]

@Vlk

That didn't help. This is quite difficult to test since it doesn't happen every shut down/reboot, but I noticed that when I rebooted my computer after automatic def update and before the next update check, I got the event log error despite that last*.dat exclusion setting. I didn't get the error after that when I rebooted several times.

So, it could be that this happens only when computer is rebooted /shut down after automatic def update and before the next check. I don't know...

[CraigB]

Iv not yet had the previous issue of unexpected shutdown but when checking the reliability monitor i noticed another problem with the avast updating

Problem signature
Problem Event Name:   APPCRASH
Application Name:   avast.setup
Application Version:   5.0.0.0
Application Timestamp:   4ebea2fc
Fault Module Name:   avast.setup
Fault Module Version:   5.0.0.0
Fault Module Timestamp:   4ebea2fc
Exception Code:   c0000005
Exception Offset:   0008bac5
OS Version:   6.1.7601.2.1.0.768.3
Locale ID:   3081
Additional Information 1:   0a9e
Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
Additional Information 3:   0a9e
Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

Extra information about the problem
Bucket ID:   2697872582


And the avast setup

Description
Faulting application name: avast.setup, version: 5.0.0.0, time stamp: 0x4ebea2fc
Faulting module name: avast.setup, version: 5.0.0.0, time stamp: 0x4ebea2fc
Exception code: 0xc0000005
Fault offset: 0x0008bac5
Faulting process id: 0x7d8
Faulting application start time: 0x01cca46262cd4c07
Faulting application path: C:\Program Files\AVAST Software\Avast\setup\avast.setup
Faulting module path: C:\Program Files\AVAST Software\Avast\setup\avast.setup
Report Id: a31b282c-1055-11e1-8a5d-00a0d5ffffae


Sent a crash dump to your email Vlk

I think all this happened with the latest auto update, iv tried several restarts and cold boots and no further problems yet.
Fingers crossed   it finally showed up, windows was not properly shut down 

[street_lethal]

Instead of adding more bells and whistles how about improving the slipping detection rates? For the last several months I've been watching them go downhill over at av-comparatives.org.

[gdiloren]

Detection rates are OK  given the number of FP being so low with Avast

[Vlk]

Problem signature
Problem Event Name:   APPCRASH
Application Name:   avast.setup
Application Version:   5.0.0.0
Application Timestamp:   4ebea2fc
Fault Module Name:   avast.setup
Fault Module Version:   5.0.0.0
Fault Module Timestamp:   4ebea2fc
Exception Code:   c0000005
Exception Offset:   0008bac5
OS Version:   6.1.7601.2.1.0.768.3
Locale ID:   3081
Additional Information 1:   0a9e
Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
Additional Information 3:   0a9e
Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

Am I right that you changed the maximum size of log files to 32KB?
If so, this is related to the problem.

Thanks
Vlk

[Vlk]

Instead of adding more bells and whistles how about improving the slipping detection rates? For the last several months I've been watching them do downhill over at av-comparatives.org.

Are you referring to the on-demand or "real-world" tests?

BTW we have quite high expectations of a big gun called "version 7".
Hopefully, it will change your perception little bit.


Thanks
Vlk

[CraigB]

Problem signature
Problem Event Name:   APPCRASH
Application Name:   avast.setup
Application Version:   5.0.0.0
Application Timestamp:   4ebea2fc
Fault Module Name:   avast.setup
Fault Module Version:   5.0.0.0
Fault Module Timestamp:   4ebea2fc
Exception Code:   c0000005
Exception Offset:   0008bac5
OS Version:   6.1.7601.2.1.0.768.3
Locale ID:   3081
Additional Information 1:   0a9e
Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
Additional Information 3:   0a9e
Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

Am I right that you changed the maximum size of log files to 32KB?
If so, this is related to the problem.

Thanks
Vlk

I only changed the log file size after the first crash but it was still set that way when i had the second crash which i sent to you, the other issue with windows not shutting down properly was there before and after changing the log size though.
Iv now set the log size back to default.

[ady4um]

I only changed the log file size after the first crash but it was still set that way when i had the second crash which i sent to you, the other issue with windows not shutting down properly was there before and after changing the log size though.
Iv now set the log size back to default.

@craigb and Vlk, My apologies for interrupting your conversation.

I don't think the 32KB limit "alone" should be the cause of that problem. My GUESS is based not because I have some real input, but because other users have that same setting at 32KB under 6.0.1352 but no crashes.

So in case it has some relation, then something additional might have some part in it.

If craigb won't have the same type of crash with the default setting, then some testing (or playing around) with that setting might be needed anyway.

Well, OTOH, I can be completely wrong .

[CraigB]

Just got it again and this was after changing the logs back to default, not much info is given though as it happens on shutdown so there is no crash dump

The previous system shutdown at 2:44:13 AM on ‎11/‎17/‎2011 was unexpected.

Vlk let me know if there may be something in any of the logs which i can post.

[street_lethal]

Are you referring to the on-demand or "real-world" tests?

Both.

[dagrev]

Instead of adding more bells and whistles how about improving the slipping detection rates? For the last several months I've been watching them do downhill over at av-comparatives.org.

Are you referring to the on-demand or "real-world" tests?

BTW we have quite high expectations of a big gun called "version 7".
Hopefully, it will change your perception little bit.

Thanks
Vlk

Whole Product Dynamic Tests.

http://chart.av-comparatives.org/chart2.php

Monthly avast! detection in this section has been going down.  In Sept it was ranked 13th out of 17 programs and had been falling for months for some reason.

Having said that, I'm anxious for the new 7 when that comes out and am looking forward to renewing my subscription for another year.
 

[Coolmario88]

Will There be another update after this before 2012 gets here?  (Also I'm going to make another reply to get my profile post number off this horrible number)

[Coolmario88]

I don't install beta i did once and it was nice but not doing that again for a while..  (I hope this random reply under my other reply is okay)

[dagrev]

My apologies if I missed this already being discussed a long the line, but my WebRep is not working in FF 8.  Possibly I'm the only one.  It works in Chrome (which I don't use).

It shows as being installed and I uninstalled and reinstalled the plugin but to no avail.  It's not even listed as disabled in "Add ons."