Author Topic: Found TDL4 Aluroot but can't remove  (Read 19932 times)

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Offline essexboy

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Re: Found TDL4 Aluroot but can't remove
« Reply #45 on: November 19, 2011, 02:08:29 PM »
OK lets have a quick look with aswMBR and then I will decide what tool to use this time

Download aswMBR.exe ( 1.8mb ) to your desktop.
 Double click the aswMBR.exe to run it  Click the "Scan" button to start scan 



On completion of the scan click save log, save it to your desktop and post in your next reply



masterchef

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Re: Found TDL4 Aluroot but can't remove
« Reply #46 on: November 19, 2011, 08:37:00 PM »
Okay, I ran an Avast quick scan and nothing was picked up so maybe deleting it worked?? Have yet to try a full scan again though (takes hours!)

Here's the log from aswMBR:

aswMBR version 0.9.8.986 Copyright(c) 2011 AVAST Software
Run date: 2011-11-19 19:24:54
-----------------------------
19:24:54.187    OS Version: Windows 5.1.2600 Service Pack 3
19:24:54.187    Number of processors: 2 586 0xF06
19:24:54.187    ComputerName: STEVE  UserName:
19:24:55.375    Initialize success
19:24:56.015    AVAST engine defs: 11111900
19:25:02.531    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
19:25:02.546    Disk 0 Vendor: Hitachi_HTS541612J9SA00 SBDOC74P Size: 114473MB BusType: 3
19:25:04.593    Disk 0 MBR read successfully
19:25:04.593    Disk 0 MBR scan
19:25:04.593    Disk 0 Windows XP default MBR code
19:25:04.609    Disk 0 scanning sectors +234436545
19:25:04.671    Disk 0 scanning C:\WINDOWS\system32\drivers
19:25:17.421    Service scanning
19:25:19.218    Modules scanning
19:25:28.359    Disk 0 trace - called modules:
19:25:28.375    ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys pciide.sys PCIIDEX.SYS
19:25:28.390    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8b004ab8]
19:25:28.390    3 CLASSPNP.SYS[ba0e8fd7] -> nt!IofCallDriver -> \Device\00000076[0x8b057be0]
19:25:28.390    5 ACPI.sys[b9f7f620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-3[0x8afffd98]
19:25:29.031    AVAST engine scan C:\WINDOWS
19:25:36.359    AVAST engine scan C:\WINDOWS\system32
19:27:24.953    AVAST engine scan C:\WINDOWS\system32\drivers
19:27:42.718    AVAST engine scan C:\Documents and Settings\Steve
19:32:08.390    Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Steve\Desktop\MBR.dat"
19:32:08.390    The log file has been saved successfully to "C:\Documents and Settings\Steve\Desktop\aswMBR1.txt"

Offline essexboy

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Re: Found TDL4 Aluroot but can't remove
« Reply #47 on: November 19, 2011, 08:49:09 PM »
When Avast found the aleurion what was the location ? was it in your temp files

masterchef

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Re: Found TDL4 Aluroot but can't remove
« Reply #48 on: November 19, 2011, 08:58:48 PM »
C: System Volume Information\_restore{129201FA-BOAC-49B3-96B2-DEB8B91E727B}RP8\A0002230.sys

Offline essexboy

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Re: Found TDL4 Aluroot but can't remove
« Reply #49 on: November 19, 2011, 09:07:48 PM »
OK that is in the system restore folder - that would have been my next step - purging them

Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Quote
    :Commands
    [resethosts]
    [emptytemp]
    [CLEARALLRESTOREPOINTS]
     [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
Remove ComboFix
  • Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  • In the Run box, type in ComboFix /Uninstall
     (Notice the space between the "x" and "/")
    then click OK



  • Follow the prompts on the screen
  • A message should appear confirming that ComboFix was uninstalled
Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.
   Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:
  • Go to this site  and click Do I have Java
  • It will check your current version and then offer to update to the latest version
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?Keep safe  :wave:

masterchef

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Re: Found TDL4 Aluroot but can't remove
« Reply #50 on: November 19, 2011, 10:09:44 PM »
Fantastic! Thank you so much - what a relief. That was an unbelievably stressful week worrying about what data was being transmitted to some nasty hacker out there. So grateful there are guys out there like you to take on the baddies!  ;D

Have done all that you recommended.

Thanks again for all the help and advice. Can relax for the rest of the weekend now!

Offline essexboy

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Re: Found TDL4 Aluroot but can't remove
« Reply #51 on: November 19, 2011, 10:36:09 PM »
Have a beer and chill out  ;D

kyloubird

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Re: Found TDL4 Aluroot but can't remove
« Reply #52 on: November 21, 2011, 01:15:53 PM »
Essexboy, I am having the exact same issue as masterchef, along with the reboot issue.  I was going to do what you had him do but noticed you mentioned it will only work on his computer.  Like him I know some about computer but not much. Your help is appreciated.

Offline Asyn

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Re: Found TDL4 Aluroot but can't remove
« Reply #53 on: November 21, 2011, 01:17:15 PM »
Essexboy, I am having the exact same issue as masterchef, along with the reboot issue.  I was going to do what you had him do but noticed you mentioned it will only work on his computer.  Like him I know some about computer but not much. Your help is appreciated.

Please start a new topic. Thanks.
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rbjaff

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Re: Found TDL4 Aluroot but can't remove
« Reply #54 on: December 17, 2011, 01:48:01 AM »
I have a similar issue with Aluroot.

The log reads as follows:

aswMBR version 0.9.8.986 Copyright(c) 2011 AVAST Software
Run date: 2011-12-16 19:20:32
-----------------------------
19:20:32.031    OS Version: Windows 5.1.2600 Service Pack 3
19:20:32.031    Number of processors: 2 586 0x604
19:20:32.031    ComputerName: MOMDAD  UserName:
19:20:47.093    Initialize success
19:24:04.531    AVAST engine defs: 11121603
19:24:29.984    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-e
19:24:29.984    Disk 0 Vendor: ST3250620AS 3.AAJ Size: 238475MB BusType: 3
19:24:32.031    Disk 0 MBR read successfully
19:24:32.031    Disk 0 MBR scan
19:24:32.187    Disk 0 Windows XP default MBR code
19:24:32.250    Disk 0 scanning sectors +488392065
19:24:32.453    Disk 0 scanning C:\WINDOWS\system32\drivers
19:25:00.687    File: C:\WINDOWS\system32\drivers\serial.sys  **INFECTED** Win32:Aluroot [Rtk]
19:25:06.953    Service scanning
19:25:09.109    Modules scanning
19:25:12.640    Module: C:\WINDOWS\system32\DRIVERS\serial.sys  **SUSPICIOUS**
19:25:19.484    Disk 0 trace - called modules:
19:25:19.531    ntkrnlpa.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x8a2a3f10]<<
19:25:19.640    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8a589ab8]
19:25:19.718    3 CLASSPNP.SYS[ba0e8fd7] -> nt!IofCallDriver -> [0x8a333030]
19:25:19.734    \Driver\00001352[0x8a2f73e0] -> IRP_MJ_CREATE -> 0x8a2a3f10
19:25:24.625    AVAST engine scan C:\WINDOWS
19:25:36.406    AVAST engine scan C:\WINDOWS\system32
19:28:11.906    AVAST engine scan C:\WINDOWS\system32\drivers
19:28:24.000    File: C:\WINDOWS\system32\drivers\serial.sys  **INFECTED** Win32:Aluroot [Rtk]
19:28:36.218    AVAST engine scan C:\Documents and Settings\Richard
19:31:34.796    Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Richard\Desktop\MBR.dat"
19:31:34.843    The log file has been saved successfully to "C:\Documents and Settings\Richard\Desktop\aswMBR.txt"


I am running Windows XP home, Service pack 3 on a custom built P4 Pentium (R)D CPU 3.40GHz

Please help as Ping.exe is hogging all the memory and slowing down the computer to a 186
Thanks

Offline Pondus

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Re: Found TDL4 Aluroot but can't remove
« Reply #55 on: December 17, 2011, 01:55:28 AM »
@rbjaff

did you read the post before yours ?


rbjaff

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Re: Found TDL4 Aluroot but can't remove
« Reply #56 on: December 17, 2011, 01:59:41 AM »
I did and saw that he said he solution was only for that computer.

Offline Pondus

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Re: Found TDL4 Aluroot but can't remove
« Reply #57 on: December 17, 2011, 02:06:20 AM »
I did and saw that he said he solution was only for that computer.
the post before yours is reply #53 from Asyn....saying start your own topic  ;)

as helping multiple users in the same topic is chaotic


you find the "New Topic" button in top right corner here (when logged in)
http://forum.avast.com/index.php?board=4.0


you find Essexboy help guide here
http://forum.avast.com/index.php?topic=53253.0

« Last Edit: December 17, 2011, 02:43:19 AM by Pondus »