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Author Topic: Windows Event Log Error 6008 - request  (Read 60041 times)

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Offline Vlk

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Re: Windows Event Log Error 6008 - request
« Reply #30 on: November 23, 2011, 08:57:48 AM »
What do you mean, back to 1289?
I always thought that issue was present in this version, wasn't it?
I.e. it's not new in the latest betas.

Please confirm.

Thanks
Vlk
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Online CraigB

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Re: Windows Event Log Error 6008 - request
« Reply #31 on: November 23, 2011, 09:02:27 AM »
Not sure about the others but the problem was there for me with the 1289 version as it is still with the latest beta.

Yes the others were also getting the problem in 1289 http://forum.avast.com/index.php?topic=86694.msg698631#msg698631
« Last Edit: November 23, 2011, 09:09:22 AM by craigb »
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Offline Vlk

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Re: Windows Event Log Error 6008 - request
« Reply #32 on: November 23, 2011, 09:49:58 AM »
Right. We're investigating the issue (and would really love to have it resolved before releasing the next program update), but we will likely not hold the release of the update until we find a solution - because the issue was present even in the last stable version, so the new update won't make things any worse.

Thanks
Vlk
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Offline Jekku

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Re: Windows Event Log Error 6008 - request
« Reply #33 on: November 23, 2011, 11:42:10 AM »
Quote from: Vlk on November 23, 2011, 08:57:48 AM
What do you mean, back to 1289?
I always thought that issue was present in this version, wasn't it?
I.e. it's not new in the latest betas.

Please confirm.

I confirm. 6.0.1203 build was the last one which worked ok and the problem has been there since.
Thank you for investigating this issue, I hope you can find the cause.
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jrace

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Re: Windows Event Log Error 6008 - request
« Reply #34 on: November 23, 2011, 01:14:25 PM »
Quote from: Vlk on November 23, 2011, 08:57:48 AM
What do you mean, back to 1289?
I always thought that issue was present in this version, wasn't it?
I.e. it's not new in the latest betas.

Please confirm.

Thanks
Vlk

@Vlk:

I definitely confirm that my system is running well and without 6008 errors on Version .1289.
Just had another def update on .1289 and the following reboot did not have any 6008 errors.
A weird happening. ::)
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ady4um

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Re: Windows Event Log Error 6008 - request
« Reply #35 on: November 23, 2011, 10:15:56 PM »
Well, one Windows Seven 32 bits is NOT having this problem using Avast 6.0.1289 (Jrace's system).

Jekku and Craigb are using Windows Seven 64 bits, and both are having this problem using Avast 6.0.1289.

Still, it might be a coincidence.
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Online CraigB

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Re: Windows Event Log Error 6008 - request
« Reply #36 on: November 24, 2011, 05:41:02 AM »
Quote from: ady4um on November 23, 2011, 10:15:56 PM
Well, one Windows Seven 32 bits is NOT having this problem using Avast 6.0.1289 (Jrace's system).

Jekku and Craigb are using Windows Seven 64 bits, and both are having this problem using Avast 6.0.1289.

Still, it might be a coincidence.
Also 2good-tenseur-stitt and YoKenny have reported this problem but there also with 64 bit win 7.
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yhe1

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Re: Windows Event Log Error 6008 - request
« Reply #37 on: November 24, 2011, 05:57:09 AM »
I am using Win 7 64 bits, and this problem definitely exists on 1289
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Offline Roderunner

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Re: Windows Event Log Error 6008 - request
« Reply #38 on: November 25, 2011, 04:40:19 PM »
A member of another forum directed me here as I'm getting related trouble. Avast Free latest version is on both of my pc's. The error I'm getting only occurs on my Laptop.


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ady4um

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Re: Windows Event Log Error 6008 - request
« Reply #39 on: November 25, 2011, 05:19:36 PM »
Quote from: Roderunner on November 25, 2011, 04:40:19 PM
A member of another forum directed me here as I'm getting related trouble. Avast Free latest version is on both of my pc's. The error I'm getting only occurs on my Laptop.

Could you post also the specs of both your systems, indicating which one has the problem and which one doesn't?

Which Avast (Free / Pro / AIS ) and which exact version? Which OS, SP, 32/64 bits?
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warlock

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Re: Windows Event Log Error 6008 - request
« Reply #40 on: November 25, 2011, 08:30:05 PM »
Kaspersky is having the same issue, they have no solution yet either, but apparently changing the WaitToKillServiceTimeout to a (much) higher value fixes it.
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Offline Roderunner

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Re: Windows Event Log Error 6008 - request
« Reply #41 on: November 25, 2011, 10:07:17 PM »
Quote from: ady4um on November 25, 2011, 05:19:36 PM
Quote from: Roderunner on November 25, 2011, 04:40:19 PM
A member of another forum directed me here as I'm getting related trouble. Avast Free latest version is on both of my pc's. The error I'm getting only occurs on my Laptop.

Could you post also the specs of both your systems, indicating which one has the problem and which one doesn't?

Which Avast (Free / Pro / AIS ) and which exact version? Which OS, SP, 32/64 bits?
Hi ady4um, they can be found here PC Specs. Using Avast Free newest version. Win7 H Prem. 32bit. All updates inc. SP1
« Last Edit: November 25, 2011, 10:10:31 PM by Roderunner »
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YoKenny

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Re: Windows Event Log Error 6008 - request
« Reply #42 on: November 25, 2011, 10:23:25 PM »
Quote from: warlock on November 25, 2011, 08:30:05 PM
Kaspersky is having the same issue, they have no solution yet either, but apparently changing the WaitToKillServiceTimeout to a (much) higher value fixes it.
I have an APC UPS on my Windows 7 system and that will kill my UPS monitoring :'(

Quote
NOTE: Try not to increase the shut-down time. For example, if you lose power, it is possible that your uninterruptible power supply cannot provide backup power for the computer long enough to allow all the services to shut down properly, as well as the operation aystem.
http://support.microsoft.com/kb/146092
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ady4um

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Re: Windows Event Log Error 6008 - request
« Reply #43 on: November 26, 2011, 03:32:10 AM »
Quote from: Roderunner on November 25, 2011, 10:07:17 PM

Using Avast Free newest version. Win7 H Prem. 32bit. All updates inc. SP1

Well, both systems have 2 GB of RAM and both are Windows Seven 32 bits, but only one have this problem.

I'm starting to think this is not related to a system specification, but rather to the "dirty bit" when Windows is not shut down correctly. I mean, it seems like if Avast definitions update would trigger the dirty bit, somehow (I'd rather not continue with the concept, because I don't really have any basis to it, and it would unnecessarily "scare" users about nothing really important). I know it sounds strange but...

Of course I am not an Avast Team member, so we still need to wait for them to find out the reason(s) for this strange behavior.

In the meantime, keep reporting so they can find some common denominator.
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reisender67

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Re: Windows Event Log Error 6008 - request
« Reply #44 on: November 26, 2011, 10:01:56 AM »
Hi,

I have checked my system. No such error with version 1289, 1356 or 1364 of avast free.

Greetings
Christian
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