Author Topic: Forgot my Password.  (Read 2136 times)

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inconseco

  • Guest
Forgot my Password.
« on: November 20, 2011, 05:22:04 PM »
Hello avast,
I have lost my password to get in my settings (three times).
Better said after I put a password, it didn't allowed me to enter my settings and my password was 111111 every time.

I know that they are a lot of the same questions and they don't resolve my problem o I didn't search well.
I have uninstall avast with tool of avast in safe mode.
But when I install avast back it still ask for a password to get in my settings.

Don't want to formate the whole computer again.

I hope that someone can help me.

Thanks in advance
Jef

Offline CraigB

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Re: Forgot my Password.
« Reply #1 on: November 20, 2011, 06:01:48 PM »
Unfortunately the removal tool still misses a couple of folders, after removing avast delet the avast folder from C\Program Files and C\Program Data, you will have to click on show hidden folders to see program data which is through tools - folder options - view.

inconseco

  • Guest
Re: Forgot my Password.
« Reply #2 on: November 20, 2011, 06:22:18 PM »
Thank you for your help.
My problem is solved.

Jef

Offline CraigB

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Re: Forgot my Password.
« Reply #3 on: November 20, 2011, 06:26:55 PM »
Your welcome  :)