Author Topic: Sun Microsystems java update virus - Helpline refuse to help  (Read 5992 times)

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Offline bhm1712

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Sun Microsystems java update virus - Helpline refuse to help
« on: November 23, 2011, 11:22:50 PM »
When i first got my laptop and installed avast, it wasnt long before i received a popup asking me to update java. The pop up looked legitimate and i went ahead and updated. As soon as the download had finished my computer shut down. When i tried to reboot, a whole host of things went off on screen, and i ended up with a screen saying my hard disk was damaged. Windows took me to a screen to try and fix the faults but when it tried, it failed each time. I had to reformat my drive.

Every week at least once when im browsing, i see the same pop up. My partner once was using the computer and didnt know about it, and downloaded it again - same result. Conplete reformat.

Why doesnt Avast pick this up as a threat? Its out there and dangerous. When i phoned the helpline i was told Avast would ignore it because i allowed the download.... Surely Avast should pick this up as a threat before being able to click 'update'.  The only way i now deal with the pop up when i see it is to power off the computer - clicking X on the popup downloads the file as well.

Offline Pondus

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Re: Sun Microsystems java update virus - Helpline refuse to help
« Reply #1 on: November 24, 2011, 12:00:58 AM »
Quote
Why doesnt Avast pick this up as a threat? Its out there and dangerous. When i phoned the helpline i was told Avast would ignore it because i allowed the download.... Surely Avast should pick this up as a threat before being able to click 'update'.  The only way i now deal with the pop up when i see it is to power off the computer - clicking X on the popup downloads the file as well.
The problem is, new versions are released every day....they may look the same but they do some changes to avoid detection


Fake antivirus overwhelming scanners
http://news.techworld.com/security/3203072/fake-antivirus-overwhelming-scanners/


I recomend you install Malwarebytes as this is usually the program that is best at removing these Rogues
PS: always click the update button before you start a scan
http://filehippo.com/download_malwarebytes_anti_malware/

« Last Edit: November 24, 2011, 12:03:15 AM by Pondus »
Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline bhm1712

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Re: Sun Microsystems java update virus - Helpline refuse to help
« Reply #2 on: November 30, 2011, 09:20:10 PM »
does Avast internet security not include malware detection then? i downloaded malwarebytes, but it didnt find any infections on my hard drive. Im still coming across the darn sun microsystems virus almost every day.

Offline Asyn

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Re: Sun Microsystems java update virus - Helpline refuse to help
« Reply #3 on: November 30, 2011, 09:29:43 PM »
1. does Avast internet security not include malware detection then?
2. Im still coming across the darn sun microsystems virus almost every day.

1. Sure it does.
2. http://forum.avast.com/index.php?topic=53253.0

PS: http://forum.avast.com/index.php?topic=66267.msg713547#msg713547
XP SP3 - Avast 10.3.2222.R3.RC - CIS 3.14 [FW/D+] - MBAM 1.75 [OD] - Firefox ESR 31.8 [NS/ABP/EHH/BP/SVC] - Thunderbird 38.0.1 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos):
https://forum.avast.com/index.php?topic=60523.0