Author Topic: CPU at 100%  (Read 7668 times)

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Redrum

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CPU at 100%
« on: November 18, 2004, 06:39:08 PM »
After upgrading to 4.5, I have been having issues the my CPU usage hitting 100% wheil downloading mail.  My computer is virtualy useless while checking for mail.  Its the avast thats using up all the CPU power.  Anyone had this problem before?  The mail seems to download much slower now as well.  MY mail server is on my LAN, so I know thats not the problem.  I am running a celeron 1.1 Ghz, 512MB RAM, Windows XP SP2.  My mailer is thunderbird 0.9.  Anyone have any ideas?

Steve Sills
steve@platnum.com

Offline Eddy

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Re:CPU at 100%
« Reply #1 on: November 18, 2004, 06:41:23 PM »
Try "playing" with the mail scanner settings and let us know if something is changing with another setting.

Redrum

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Re:CPU at 100%
« Reply #2 on: November 18, 2004, 06:53:46 PM »
I have played with all settings, the only one that seems to make a difference, is turning off the e-mail scanning.  Then it checks, downloads, and sends my mail in a split second.  Everything seems to be qute slow when its turned on.  Even sending e-mail is much slower.

Offline Vlk

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Re:CPU at 100%
« Reply #3 on: November 18, 2004, 06:54:15 PM »
Please apply this patch and see if it helps.

BTW are you using a firewall? If so, which one?

Thx.
Vlk
« Last Edit: November 18, 2004, 06:54:40 PM by Vlk »
If at first you don't succeed, then skydiving's not for you.

Redrum

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Re:CPU at 100%
« Reply #4 on: November 18, 2004, 06:58:21 PM »
Nope no firewall, I am behind a bridging firewall, as is the mail server.  I am on the same LAN as the mail server.  

Offline Vlk

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Re:CPU at 100%
« Reply #5 on: November 18, 2004, 07:00:35 PM »
Are you saying that the email eventually arrives but it just takes long time? Or doesn't come at all?

Also, can you find out which process is taking up the CPU? Use the Process tab in the Task Manager.

Thanks
Vlk
If at first you don't succeed, then skydiving's not for you.

Redrum

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Re:CPU at 100%
« Reply #6 on: November 18, 2004, 07:08:41 PM »
It is the ashServ process that seems to take up all the CPU power.  I have noticed the priority is set to High. Is this normal.  tried moving it to normal, and It wont let me.  Any ideas.

Steve

Offline Vlk

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Re:CPU at 100%
« Reply #7 on: November 18, 2004, 07:09:55 PM »
That's normal.

BTW does this happen even for small emails? Are there any archives in the emails?
If at first you don't succeed, then skydiving's not for you.

Redrum

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Re:CPU at 100%
« Reply #8 on: November 18, 2004, 07:12:36 PM »
Yeh it seems to happen for all e-mails.  After applying the patch in an earlier post, it seems to have sped things up.  I will wait for a while, so I get a few emails in my box, and try it again.


Redrum

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Re:CPU at 100%
« Reply #9 on: November 18, 2004, 07:47:33 PM »
OK the patch didn't seem to help at all.  My computer is still basicly useless while downloading mail, and the download is very slow.  I have seen the ashServ.exe hit 99%.  Even when messages without attachments are downloaded, its still quite slow.

Steve

gbo

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Re:CPU at 100%
« Reply #10 on: November 25, 2004, 09:11:44 AM »
Vlk, I had the same problem:
=> cpu hits 100% very often (not only when checking mail)
=> cause = ashServ process, avast 4.5.523
=> athlon 1 GHz / 640 Mo / XP SP2
=> no firewall but Prevx Home 2.2.0.2

Your patch did help (http://www2.asw.cz/~vlk/aswtdi.zip) and the cpu is now better

Redrum

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Re:CPU at 100%
« Reply #11 on: November 26, 2004, 08:43:59 AM »
No, the patch didn't actually help.  It wouldn't let me send out mail, the connection timed out.  I have since uninstalled Avast.  Since the new version came out, I have had nothing but problems

Steve Sills

Offline Eddy

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Re:CPU at 100%
« Reply #12 on: November 26, 2004, 08:48:02 AM »
A new version is sheduled for release later today. That one should solve your problems.

watchthisspace

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Re:CPU at 100%
« Reply #13 on: November 26, 2004, 08:53:59 AM »
=> no firewall but Prevx Home 2.2.0.2
Do you have a hardware firewall? If not u should have a firewall running to protect your from hackers and some worms, Zonealarm is a good one, www.zonelabs.com and last time I checked Prevex wasnt a proper firewall, or is it now? sorry this is off topic but I felt I should ask  :-[  :)

gbo

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Re:CPU at 100%
« Reply #14 on: November 26, 2004, 09:46:22 AM »
No firewall at all, but:

1) I monitor the running process

2) I check with commandondemand every week (good complement of Avast, especially for dangerous java files or trojans)
http://www.commandondemand.com/eval/cod/index.cfm

3) my IP change every day