New BETA 4.5.536 - hopefully solving many of the issues...?

[CoJo]

Technical, it's set for automatic
Should I go ahead and try the repair function?

and pages are also loading more slowly...

cojo

[Lisandro]

Technical, it's set for automatic
Should I go ahead and try the repair function?

and pages are also loading more slowly...

cojo

It should be manual, I mean, ashMaiSv.exe must be Manual.
The other avast services should be Automatic.

You can always repair avast as it won't harm your system...

[S.Z.Craftec]

Good (very early) morning from Venezuela.

Disabled SSL in IE, but it made no difference. I still have the problem.
I can work around it for now by using Outlook, instead of Outlook Express, but I would like to keep working on the problem.

I have seen other postings from people with the same difficulty, so it's worth continuing the investigation.

Regards.

Of course it's worth of investigation. You saw everything we tried to do yesterday (and it was almost 3:00 AM here in this part of Canada, I was awake just because of you)... at no avail... nothing helped. Please , don't give up. My advice is to ask Vlk or pk or someone from Alwil team. Point their attention to the post (reply) where we started to discuss about your SSL issue. I'm sure they will give you some answer Mister Frio... here is the actual link:

http://forum.avast.com/index.php?board=2;action=display;threadid=9007;start=90#msg76972

(STARTING POST REGARDING SSL CONNECTION ISSUE)

Sorry, I tried everything that I could think of at that point... I really hope you'll solve that issue.

Cheers !

[El Tel]

Oops... sent my mistake. See next thread.  

[El Tel]

Of course it's worth of investigation. You saw everything we tried to do yesterday (and it was almost 3:00 AM here in this part of Canada, I was awake just because of you)... at no avail... nothing helped. Please , don't give up. My advice is to ask Vlk or pk or someone from Alwil team. Point their attention to the post (reply) where we started to discuss about your SSL issue. I'm sure they will give you some answer Mister Frio... here is the actual link:

http://forum.avast.com/index.php?board=2;action=display;threadid=9007;start=90#msg76972

(STARTING POST REGARDING SSL CONNECTION ISSUE)

Sorry, I tried everything that I could think of at that point... I really hope you'll solve that issue.

Thanks for your help. Sorry I kept you up late. I will take your advice later in the week and post the problem onto a new forum. I noticed several posts that say that the new build solves the problem - Not for everyone it seems! We have a rogue bug.
Anyway thanks again for your interest.
Best wishes.

[S.Z.Craftec]

No need to appologize my friend... that was my decision to stay up late. I wanna help if I can, just like everyone else in these forums. Our duty is to help if we can somehow...

I'm sure we'll find some solution soon.

Cheers !

[torpedo]

Vik,
I was having problems sending mail using Mozilla Thunderbird v.9, but this version (4.5.536) solved the problem.  Thanks to you and everyone involved in the project for your good work.
Joe

[S.Z.Craftec]

Joe, I wasn't there when they helped you, but I'd like to add that this is normal behaviour when we speak about Alwil team and avast! technical support members... I'm really glad you solved your problem, the only thing we have to do now, is to solve Mister Frio's problem...

Cheers !

[lifek]

Hi, i intended to post my problem again( I am afraid u all didn't see my previous post, sorry)

I couldn't update avast beta. i am using zone alarm firewall, window xp sp2, window 's xp firewall is off, avast 4.5.523, not using any adware/spyware software. I am also using DSL modem.

i got this log when i tried to connect to avast update.




1.2004 08:47:34 general: Started: 29.11.2004, 08:47:34
29.11.2004 08:47:34 general: Running setup_av_pro-20b (523)
29.11.2004 08:47:34 system: Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2, v.2135]
29.11.2004 08:47:34 system: Computer WinName: MICROSOF-467618
29.11.2004 08:47:34 system: Windows Net User: MICROSOF-467618\Administrator
29.11.2004 08:47:34 general: Cmdline: /downloadpkgs /noreboot /updatevps /silent /progress  
29.11.2004 08:47:34 general: DldSrc set to inet
29.11.2004 08:47:34 general: Operation set to INST_OP_UPDATE_GET_PACKAGES
29.11.2004 08:47:34 general: Old version: 20b (523)
29.11.2004 08:47:34 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
29.11.2004 08:47:34 system: Computer DnsName: microsof-467618
29.11.2004 08:47:34 system: Computer Ip Addr: 220.255.16.70
29.11.2004 08:47:34 internet: SYNCER: Type: 1
29.11.2004 08:47:34 internet: SYNCER: Auth: 2
29.11.2004 08:47:34 package: Part prg_av_pro-20b is installed
29.11.2004 08:47:34 package: Part vps-44800 is installed
29.11.2004 08:47:34 package: Part news-40 is installed
29.11.2004 08:47:34 package: Part setup_av_pro-20b is installed
29.11.2004 08:47:34 general: Old version: 20b (523)
29.11.2004 08:47:34 file: SetExistingFilesBitmap: 443->112->112
29.11.2004 08:47:34 general: GUID: 4aaaf0a1-3820-48b0-9176-2e1bc62b9a20
29.11.2004 08:47:34 general: Server definition(s) loaded for 'main': 2 (maintenance:0)
29.11.2004 08:47:34 general: SelectCurrent: selected server 'Test (external beta)' from 'main'
29.11.2004 08:47:34 general: Entered SetupProcessPro::Do( INST_OP_UPDATE_GET_PACKAGES )
29.11.2004 08:47:34 general: Entered SetupProcessWin32Avast::Do( INST_OP_UPDATE_GET_PACKAGES )
29.11.2004 08:47:34 general: Entered SetupProcessWin32::Do( INST_OP_UPDATE_GET_PACKAGES )
29.11.2004 08:47:34 general: Entered SetupProcess::Do( INST_OP_UPDATE_GET_PACKAGES )
29.11.2004 08:47:34 general: progress thread start
29.11.2004 08:47:34 general: progress start - 1
29.11.2004 08:47:34 general: progress start - 2
29.11.2004 08:47:34 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:47:39 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:47:44 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:47:49 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:47:55 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:48:00 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:48:05 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:48:10 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:48:15 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:48:20 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:48:26 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:48:31 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:48:36 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:48:41 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:48:46 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:48:53 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:48:58 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:49:03 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:49:08 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:49:13 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:49:21 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:49:26 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:49:31 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:49:36 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:49:41 package: ERROR:HttpGetWininet, catch returned 0x00002EFE
29.11.2004 08:49:46 general: InvalidateCurrent: invalidated server 'Test (external beta)' from 'main'
29.11.2004 08:49:46 general: SelectCurrent: unable to find any suitable server in 'main'
29.11.2004 08:49:46 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 1
29.11.2004 08:49:46 internet: tried 1 servers to get file 'servers.def', but failed (0x20000004)
29.11.2004 08:49:46 file: GetNewerStampedFile:GetFileWithRetry failed: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\_av_proI.tm~a04076\onefile, servers.def, error: 0x20000004
29.11.2004 08:49:46 package: Tried to download servers.def but failed with error 0x20000004.
29.11.2004 08:49:46 general: progress end - 1
29.11.2004 08:49:46 general: progress end - 0
29.11.2004 08:49:46 general: progress thread end
29.11.2004 08:49:46 general: Err:Cannot connect to cat.asw.cz (195.47.75.50:80).





I faced " connection terminating whenever i tried to connect to avast update"

I tried repairing avast ( no help) , i download the avast update from http://www2.asw.cz/misc/aswbeta.exe ( got the terminating problem)

I then checked the proxy " Left click the avast icon > Settings
Update (Basic) > Details > Proxy "  result: the program hang, and i clicked "end programs" , then avast program closed, the avast icon is then closed ".

is there any way i can update avast other than connecting to avast server? Thanks for the time.

[Eddy]

Remove ZA completely and than try to update. Let's see if that is working.

It wouldn't be the first time that ZA is causing this.
If this is working, install ZA again and try a update. Although there is none if it worked, you still will be able to see if it connects or not.

[lifek]

nope, i have tried. I don't think is zonealarm problem, it is because i have tried previously to update avast and zonealarm did not give me any problem. Any ideas how? thanks.

[Lisandro]

I then checked the proxy " Left click the avast icon > Settings
Update (Basic) > Details > Proxy "  result: the program hang, and i clicked "end programs" , then avast program closed, the avast icon is then closed ".

If I understand correctly, you can't change your proxy settings while updating process is running.
Can you try again and check the proxy settings?
Left click the avast icon > Settings
Update (Basic) > Details > Proxy

Try the 'non-automatic' settings, i.e., no proxies at all.

[lifek]

yes finally ! thanks it works !  

[Lisandro]

yes finally ! thanks it works !  

Can you say that it was wrong proxy settings which was avoiding the update?
What did you do to solve the problem?

[ackerleytng]

I also solved my problem after changing the proxy. my IE works perfectly so i set it to auto detect (from IE) at first but then with the help of a very nice person managed to switch to no proxy (which i think is the one my internet uses)

does that mean that avast has problems auto detecting?