Author Topic: Sad to see (Read 9564 times)

BanziBaby · « **on:** November 21, 2004, 03:16:54 PM »

HI folks

I have been followin Avast throughout its 4.5 beta stage to the so called final version & im really dissapointed that a great program now has so many probs & bugs, i had to stop using it cause of some of them & use NOD full time, mostly it the new way of checking mail that seems to be causing most folks probs & mine.

A summery of my probs are the new mail protection not working, also the new mail protection screwing up mailwasher pro (when i try to get mailwasher to check, my firewall (outpost pro 2.5) suddenly asks for a localhost 127.0.0.1 connection despite the fact it has direct access to my pop3 & hotmail accounts meaning that it is never able to check for mail, also when i try to send mail, i get outlook express asking for the same localhost connection, even if i allow it, it still fails to connect & send/recieve mail.

Also the mail provider is not starting up at boottime & i have to start it manually.

I did try the new beta version (529 or so) that is supposed to fix these probs, but suprise suprise it just makes them worse.

I have tried to run the mail protection wiz & it pops up sayin that as the mail is being checked in a diff way the wiz will now terminate, so i cant even use the old way of checking it.

It obvious even just from a quick read here that all versions of 4.5 have probs as there have been many many more posts here askin for help & advice on some of the probs.

I seriously do hope Avast can get these sorted out very quickly before it does to others what it has forced me to do, ie use a different anti virus prog. I might try out a later version to see if all these probs are fixed, but untill then i will just use NOD & only use NOD

A sad former Avast fan who used it for over 3 years

BaNzI

lee16 · « **Reply #1 on:** November 21, 2004, 03:36:57 PM »

Alot of the mail problems are soleved in the new beta version that came out today, please see here

bob3160 · « **Reply #2 on:** November 21, 2004, 03:40:09 PM »

BanziBaby
Remember that the majority of us haven't had any problems.
Just as in real life, people with problems always yell louder than those that don't have any problems.

Vlk · « **Reply #3 on:** November 21, 2004, 03:47:37 PM »

Hi Banzi,

I suppose you have already uninstalled avast so it's pointless to ask for more info but anyway I'll try:

So you have mailwasher, Outpost, and OE and it doesn't work with avast? OE was configured as if avast was not there? Mailwasher was configured manually?

BTW the "provider-not-starting-automatically" thing should be solved in the 529 build.

BanziBaby · « **Reply #4 on:** November 21, 2004, 03:56:48 PM »

@Lee, i mentioned in my post that i had tried the new 529 beta & it didnt make any difference other than me gettin more localhost alerts from my firewall

@Bob, i have been reading of a lot of probs the 4.5 builds have given even forum regulars like Urself, i have just spent an hour tryin to get the new beta to work, i give U a run thru

1)I run mailwasher pro which has direct access to my pop3 account & my hotmail account, when i run it with any version of 4,5 installed, my firewall suddenly says it needs a localhost 127.0.0.1 connection which it has never ever needed before, if i create a rule for it allowing it, it fails to check my accounts (no suprise as it doesnt need the the 127.0.0.1 connection, only with avast 4.5 on does it ask for it

2)I then try to send myself a test mail to see if avast new mail protection works, when i click send, my firewall pops up askin for yet another 127.0.0.1 connection for Outlook express, if i allow it, it fails to check mail, if i allow it once, it then asks for a remote address of 127.0.0.1 with a local address of 127.0.0.1, if i allow them once it eventually avast mail scanner asks for a connection to my pop3 & smtp addys, but only if i click the allow once button a few times, so its hardly a better way of checkin mail

3)Now the new mail protection doesnt need the 127.0.0.1 connection as it monitors the mail ports, so why then am i being asked for it for both OE & mailwasher?

4)Its not a firewall prob as im allowing anythin avast needs, but it still fails to check mail & insert the clean notes & doesnt even insert the X-Anti-virus message into the mails header unless im there to click the allow once button in my firewall's alerts.

4.1 works flawlessly as always, 4.5 just has so many niggles & bugs, considering they are working on a new build to fix all these probs, that tells me 4.5 should never have been released as a final & should have stayed beta.

Now i would try it again & set up the mail manually, but what info do i put in the smtp authenticatiion dialog?

Also judging by the fact this forum has seen a massive increase in folk postin with probs leads mee to think it aint just me & i know how to configure the prog after using it for about 3 years.

My posts aint meant as an attack on Avast makers, just me expressing my probs with all the 4.5 builds & im one of many judging by many of the posts here

BaNzI

BanziBaby · « **Reply #5 on:** November 21, 2004, 04:00:15 PM »

Quote from: Vlk on November 21, 2004, 03:47:37 PM

Hi Banzi,

I suppose you have already uninstalled avast so it's pointless to ask for more info but anyway I'll try:

So you have mailwasher, Outpost, and OE and it doesn't work with avast? OE was configured as if avast was not there? Mailwasher was configured manually?

BTW the "provider-not-starting-automatically" thing should be solved in the 529 build.

Hi Vlk

Just for U i will unistall Nod again & reinstall Avast 4.5 (build 523) & will post screenshots of the alerts & probs im having.

I know U are a busy man, so will do it right away & thanks for replying

BaNzI

bob3160 · « **Reply #6 on:** November 21, 2004, 04:08:05 PM »

BanziBaby

Quote

Also judging by the fact this forum has seen a massive increase in folk postin with probs leads mee to think it aint just me & i know how to configure the prog after using it for about 3 years.

My posts aint meant as an attack on Avast makers, just me expressing my probs with all the 4.5 builds & im one of many judging by many of the posts here

I never said it was just you. I just meant that even though there are problems for some users including some who usually know how to fix their own problems, most of us are problem free.
By the way the only difference between your system and mine seems to be that I use ZA and you use Outpost.
By the way that's also the case with Technical setup and he's also having problems. I don't know if that has any bearing on this problem?

BanziBaby · « **Reply #7 on:** November 21, 2004, 05:01:50 PM »

K Vlk, i have uninstalled NOD, then rebooted & installed Avast 4.5 (build 523), then updated to the beta build 529.

When i run mailwasher pro, i get this firewall alert (even though mailwasher has direct access to my mail accounts, ie no proxies or localhost)

If i create a rule allowing that connection, i get this from mailwasher.

If i just click allow once, then i get this alert for avast mail scanner.

If i create a rule for that, then i get another alert for the mail scanner finally asking for pop3 rule which then allows me to check mail in mailwasher, but only if i click allow once on the first mailwasher alert.

Now onto OE, i will PM Vlk with the link to a 3mb video of me tryin to send & recieve mail & the resultant alerts as it includes my real name & email account names.

This is on XP SP2 with the latest build of outpost pro 2.5.370.4626 (370) in which all probs with the localhost connections have been fixed (ie i havent had any probs, only when avast is installed.

Thanks for the help, now off to PM Vlk the screen video i made of it

BaNzI

lukor · « **Reply #8 on:** November 21, 2004, 05:03:08 PM »

I would really like to reproduce the problem. On my test PC I have the Outpost firewall (Outpost Firewall Pro ver. 2.5.370.4626 (370)), latest avast! build (4.5.529).

When I try to send/receive mail from Outlook everything works fine, with or without SMTP authentication.

Of course, I had to permit MSIMN.EXE access to localhost, and avMaiSv access to my POP3 and SMTP servers. Either Allow Once (hardly usable) or Create as rule works fine.

Will install MailWasher in a minute.

lukor · « **Reply #9 on:** November 21, 2004, 05:10:21 PM »

I forgot to note explicitly that outgoing connections to localhost to ports where Internet Mail provider listens (12110, 12025, 12143 in fresh new installs) are perfectly normal and you have to permit them in your firewall settings.

BanziBaby · « **Reply #10 on:** November 21, 2004, 05:12:07 PM »

Cheers Lukor

Ur using the same version of Outpost as me, but as shown by my posts, im having trouble

I could set up my accounts the old way (127.0.0.1) but i would need to know what the mail protection wiz uses to fill in the outgoing mail server/my server requires authentication, specifically the account name & pass boxes as avast used to fill up the pass box with a long string.

Thanks for Ur help

BaNzI

bob3160 · « **Reply #11 on:** November 21, 2004, 05:18:16 PM »

lukor
I'm still wondering if all the people who are having this same problem are using Outpost?
I don't have the problem but, I'm using ZA.

BanziBaby · « **Reply #12 on:** November 21, 2004, 05:28:28 PM »

Quote from: lukor on November 21, 2004, 05:10:21 PM

I forgot to note explicitly that outgoing connections to localhost to ports where Internet Mail provider listens (12110, 12025, 12143 in fresh new installs) are perfectly normal and you have to permit them in your firewall settings.

I have created a rule that should allow the local host connection, but everytime i try to send/recieve mail, the firewall blocks it with this info

MSIMN.EXE localhost:loopback 12110 MSIMN Localhost 0 Bytes 0 Bytes 0 bps OUT REFUSED 16:29:12 03 sec(s) localhost:loopback TCP 1554 ---

BaNzI

lukor · « **Reply #13 on:** November 21, 2004, 05:34:13 PM »

So I installed MailWasher, configured my account in it - pop3.myisp.com, port:110. Clicked 'Check mail', Outpost poped up with the message that MailWasher is connecting to localhost:12110, I allowed and evertyhing works fine.

It works with 'Allow once', or create a rule. No problems.

I would be really interested what is causing your problems, Banzi. I am not able to reproduce it, and I believe now I have the same configuration. Just you didn't mention your OS. Mine is Windows XP, Sp1.

Anyway, you can configure it manualy, of course. Edit avast4.ini, add AutoRedirect=0 into the [MailScanner] section and then run PopWizard from avast folder. It is ashPopWz.exe.

neal62 · « **Reply #14 on:** November 21, 2004, 05:39:58 PM »

Just curious. I know that at the Agnitum website they say Outpost Pro version 2.5 is compatible with WinsXp SP2. Wonder if the XP security center officially recognizes this latest version of Outpost as being part of the firewall software? I know that with Outpost 1.0 free version my pc with WinXP Home, SP2 in the security center said it did not recognize Outpost although a valid firewall COULD be present on the pc and still not be named by the security center. If not recognized I wonder if this could have something to do with anything?