Dowload problems

[hddboer]

I have just updated my avast 4 to avast 4.5 home edition. I had to delete the program because with avast 4.5 home edition i cannot download programs anymore by IExplore.

Does any body recognise this problem?

I am using Windows 2000

Hielke

[Eddy]

Avast does not block downloads in any way by default. Check the settings and check your firewall, adware blockers etc.

[hddboer]

the strange thing is, is that after deleting the program i can download, but after installing i cant download anymore. I get a time out problem

[lukor]

hddboer, please, what is your configuration?

1) sevicepack
2) firewall
3) any other interesting apps installed? (another antivirus, spam blocker, IDS)

[hddboer]

Windows 2000 Service pack 4
IExplore 6.0.28xxx
Zonealarm 5.09xxx

I am connected to the internet by ADSL

[limelite]

I am having the exact same problem and I can verify that it is avast! that's preventing downloads.  Windows media player will not buffer and download managers such as Getright will not work either.  I've been working on this all weekend long thinking it was a firewall problem also but I've just disovered after about six restores and numerous installs/removals of various programs and even removing the IE index.dat and starting from scratch that it's the latest update to avast! that's causing this.  avast! has to be removed to download, even when disabled it still blocks downloads.

Windows XP Pro / Service Pack 2
IE 6.0.29
avast! version 4.5 Home Edition
     build 4.5.523/vps file version 0447-1

[Eddy]

Is the problem solved if you install 4.5.529?

[limelite]

It won't update to 9, stays at 3 when I try.

I also want to add that I am spyware free which was my very first thought when this problem started.

My stepson's PC has the same updates and he's having no problems.  We're networked together on a hub with cable.  We're both using microsoft's firewall that came with service pack 2.  I've tried enabling/disabling but that doesn't solve the problem.  I can't figure out what I have on my computer that's not on his that's conflicting with avast!

I'm using default settings.

I've got to leave for work now and won't be able to give you any further details until late tonight/tomorrow.  TIA for the help.

[Eddy]

Yes it will update > http://forum.avast.com/index.php?board=2;action=display;threadid=9007;start=msg74561

[limelite]

I didn't know 4.5.529 was a beta and needed to be manually installed.  I updated and downloads still do not work  

I let a download window sit until it timed out and I got an "avast!: Connection timeout" window popped open with the following message:

Internet connection timeout elapsed. Continue waiting?
     [Server: '207.44.97.25', Port:100]

Thought maybe this might help with another suggestion to try.

[Eddy]

port 100/tcp    [unauthorized use] (source)

What is making your system using port 100?
Are you using a proxy server?

[limelite]

I need glasses, it's port 110.  No proxy server.  I get this error when checking email.  7 messages available but avast won't let me receive them.

[Eddy]

When I saw you say port 100 my eyes went

Is the mail provider set to normal?
Anything in Avast's log file? (aswMaiSv.log)
What do you have under "[MailScanner]" in Avast4.ini?


hddboer,
anything new that you share with us?

[limelite]

Mail is set to normal

log contains:
11/22/04 00:43:31:   Started, Log = 1(0x00000001)
11/22/04 00:43:31:   Build 4.5.529
11/22/04 00:43:31:   Using WinSock 2.0
11/22/04 00:43:31:   AutoRedirect settings changed 1(0x00000001)
11/22/04 00:43:31:   IgnoreLocalhost settings changed 1(0x00000001)
11/22/04 00:43:31:   POP Start settings changed: 1(0x00000001)
11/22/04 00:43:31:   POP Default server settings changed: mail.ptdprolog.net 110
11/22/04 00:43:31:   POP Listen settings changed: 127.0.0.1 110
11/22/04 00:43:31:   POP RedirectPort: 110
11/22/04 00:43:31:   SMTP Start settings changed: 1(0x00000001)
11/22/04 00:43:31:   SMTP Default server settings changed: mail.ptdprolog.net 25
11/22/04 00:43:31:   SMTP Listen settings changed: 127.0.0.1 25
11/22/04 00:43:31:   SMTP RedirectPort: 25
11/22/04 00:43:31:   IMAP Start settings changed: 1(0x00000001)
11/22/04 00:43:31:   IMAP Listen settings changed: 127.0.0.1 143
11/22/04 00:43:32:   IMAP RedirectPort: 143

ini contains:
[Languages]
0405=Czech
0407=German
0409=English
040A=Spanish
0415=Polish
0410=Italian
0413=Dutch
0416=Portuguese
040E=Hungarian
0411=Japanese
Engine=1033
040C=French
041B=Slovak
0419=Russian
0412=Korean
081A=Serbian
040B=Finnish
041F=Turkish
0402=Bulgarian
041A=Croatian
0424=Slovenian
0414=Norwegian
041D=Swedish
0816=Portugal
[Common]
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ApprovedFirm=
ProductVersion=4.5
VersionLabel=Nov2004
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ProxyPort=0
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[Communication]
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InformationPortAddress=6000
ClientsListenPortAddress=6011
SynchroTimeout=30
EmailChestFile_To=virus@asw.cz
ProblemEmail=support@avast.com
MaximumSendSize=1024
SMTPServer=
SMTPFrom=
SMTPPort=25
SMTPUserName=
SMTPUserPassword=
[Server]
SelectTimeout=2
MinimalCacheTime=300
StoreEvents=31
ManageEngines30=1
[Version30]
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RegistrationForm0405=http://www.avast.com/i_kat_207.php?lang=CZE
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RegistrationForm0415=http://www.avast.com/i_kat_207.php?lang=ENG
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BuyForm0413=http://www.avast.com/i_idt_1748.html
RegistrationForm0413=http://www.avast.com/i_kat_207.php?lang=ENG
HomePage0416=http://www.avast.com/
UserForum0416=http://forum.avast.com/
Support0416=support@avast.com
BuyForm0416=http://www.avast.com/i_idt_1748.html
RegistrationForm0416=http://www.avast.com/i_kat_207.php?lang=ENG
HomePage040E=http://www.avast.com/
UserForum040E=http://forum.avast.com/
Support040E=support@avast.com
BuyForm040E=http://www.avast.com/i_idt_1748.html
RegistrationForm040E=http://www.avast.com/i_kat_207.php?lang=ENG
HomePage0411=http://www.avast.com/
UserForum0411=http://forum.avast.com/
Support0411=support@avast.com
BuyForm0411=http://www.avast.com/i_idt_1748.html
RegistrationForm0411=http://www.avast.com/i_kat_207.php?lang=ENG
UpdateLink=/i_idt_112.html
ResidentBalloonShown=1
VRDBBalloonShown=1
HomePage041B=http://www.asw.cz/czech/
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Support041B=support@asw.cz
BuyForm041B=http://www.asw.cz/czech/i_idt_173.html
RegistrationForm041B=http://www.avast.com/i_kat_207.php?lang=CZE
HomePage040C=http://www.avast.com/
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UserForum0419=http://forum.avast.com/
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BuyForm0419=http://www.avast.com/i_idt_1748.html
RegistrationForm0419=http://www.avast.com/i_kat_207.php?lang=ENG
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UserForum0424=http://forum.avast.com/
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RegistrationForm0424=http://www.avast.com/i_kat_207.php?lang=ENG
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UserForum0414=http://forum.avast.com/
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RegistrationForm0414=http://www.avast.com/i_kat_207.php?lang=ENG
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UserForum041D=http://forum.avast.com/
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RegistrationForm041D=http://www.avast.com/i_kat_207.php?lang=ENG
HomePage0816=http://www.avast.com/
UserForum0816=http://forum.avast.com/
Support0816=support@avast.com
BuyForm0816=http://www.avast.com/i_idt_1748.html
RegistrationForm0816=http://www.avast.com/i_kat_207.php?lang=ENG
ShowSpecialTasks=0
StartWithSkin=1
AutoDelete=-1
[MailScanner]
DefaultPopServer=mail.ptdprolog.net
DefaultSmtpServer=mail.ptdprolog.net
ShowTrayIcon=1
UseDefaultSmtp=0
AutoSetProtection=0
PopListen=127.0.0.1:110
SmtpListen=127.0.0.1:25
ImapListen=127.0.0.1:143
[Splash]
KeyUsage=1
[VRDB]
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[AAVM]
CheckFloppies=0
CheckCDRom=0
CheckRemovables=0
[Simple]
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[Chest]
MaxSize=256
[InetWD]
UseRAS=0
AssumeAlwaysConnected=1
[Quick]
EnableSkins=0
InfectionExitApp=0
ShowResults=0

[Eddy]

What happens if you remove "mail.ptdprolog.net" from the line
DefaultPopServer=mail.ptdprolog.net

are you able to receive mail than?
If not restore the line ofcourse.