Author Topic: Files to analyze. (1 FALSE POSITIVE AND 1 POSSIBLE VIRUS) X AVAST TEAM  (Read 2351 times)

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GaAs

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I have sent two files in "ftp://ftp.avast.com/incoming/".

1) InstID.rar    password: virus .....(I think false positive)
2) rbgity.rar    password: virus .....(detected by Avast as a virus, but only by manual scanning)

You can check please?
Thanks, and please let me know.

Offline Milos

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Re: Files to analyze. (1 FALSE POSITIVE AND 1 POSSIBLE VIRUS) X AVAST TEAM
« Reply #1 on: December 13, 2011, 01:22:53 PM »
Hello,
1) not FP
2) what avast version do you have?

Milos

GaAs

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Re: Files to analyze. (1 FALSE POSITIVE AND 1 POSSIBLE VIRUS) X AVAST TEAM
« Reply #2 on: December 13, 2011, 01:48:37 PM »
Hi Milos.
The version is listed in my signature: avfree 6.0.1367.
How do you send them? (excluding the sending of files from the avast chest).
Thanks.
« Last Edit: December 13, 2011, 01:50:40 PM by GaAs »

Offline DavidR

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Re: Files to analyze. (1 FALSE POSITIVE AND 1 POSSIBLE VIRUS) X AVAST TEAM
« Reply #3 on: December 13, 2011, 02:11:10 PM »
By email to virus (at) avast (dot) com, as a password protected archive, with undetected malware/false positive (whichever is appropriate and the password in the email body.

Or

There is an on-line contact form, http://www.avast.com/contact-form.php?loadStyles for:  * Sales inquiries; Technical issues; Website issues; Report false virus alert in file; Report false virus alert on website; Undetected Malware; Press (Media), issues.
- If reporting a false positive/undetected malware, then select that option and using the Browse... button, navigate to the file.
- This is for single file submission and no need to archive and password protect
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

GaAs

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Re: Files to analyze. (1 FALSE POSITIVE AND 1 POSSIBLE VIRUS) X AVAST TEAM
« Reply #4 on: December 13, 2011, 06:43:49 PM »
Thanks DavidR.
But my intention was not to fill in a cold form, but talk on the subject.
Besides, this is not a new thing; has already happened many times in this forum.
Do anything, it means that I will continue to send tens of times the same file from the virus chest of avast without  that I get any response.
Thank you anyway. :)