Author Topic: AVAST NAO INSTALA!  (Read 1688 times)

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Daniel Celestino

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AVAST NAO INSTALA!
« on: December 13, 2011, 09:27:54 PM »
Olá, formatei meu computador e quando vou instalar o Avast a tela de instalação some em segundos e nada mais acontece! O que posso fazer?

Offline Lisandro

  • Avast team
  • Certainly Bot
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  • Posts: 67194
Re: AVAST NAO INSTALA!
« Reply #1 on: December 13, 2011, 09:41:47 PM »
I suggest an installation from scratch:

1. Download the latest version of avast! Uninstall Utility and save it.
2. Download the latest avast! version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after you've run it.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro. Or even upgrade your key from old versions.
7. Check and post the results. If, for any reason, you did not solve, try doing the step 3 in Safe Mode anyway.
The best things in life are free.

YoKenny

  • Guest
Re: AVAST NAO INSTALA!
« Reply #2 on: December 14, 2011, 04:00:39 PM »
See:
avast!WEBforum > avast! support forums > Non-english zone > Português
http://forum.avast.com/index.php?board=27.0