Hi,
I to have sent many samples and they usually get added over the next couple of VPs. I don't get a reply but I don't expect a reply as I know how time consuming it would be.
Howeverover the last month none of the viral submission I made have been added (one was a version of Loveletter which only Avast does not detect) and a few I-Worms found on the net.
Now whilst Avast are very quick to add a vps to a quick spreading virus (Sober) I still think that samples should be added in a reasonable time.
If you look at at this posting
http://forum.avast.com/index.php?board=4;action=display;threadid=9046A Membor got infected by downloading a macro tool program (which looked like legit software) This was posted 22nd Nov. I went to the website, downloaded the file and no AV software detected (According to Jotti, Virustotal and KAV)
I sent the file to Avast, and many others including F-secure. I had a response back from F-secure 30 mins later. Kav had added it by the same evening and Dr Web by the next morning.
I e mailed Pavel to say that a user was having a problems and since the link for this file was posted on this forum it really should be detected. To VPS later still no detection.
AntiVir BDS/Banito.S.1 (0.14 seconds taken)
Avast No viruses found (1.51 seconds taken)
BitDefender Backdoor.Banito.S (0.31 seconds taken)
ClamAV No viruses found (0.37 seconds taken)
Dr.Web BackDoor.Bandito (0.49 seconds taken)
F-Prot Antivirus virus dropper (0.06 seconds taken)
Kaspersky Anti-Virus Backdoor.Win32.Banito.s (0.58 seconds taken)
mks_vir No viruses found (0.21 seconds taken)
NOD32 Win32/Banito.S (0.36 seconds taken)
Norman Virus Control No viruses found (10.41 seconds taken)
I have used Avast for a year and it is great software and fantastic forum but I feel that samples do need to get looked at more quickly.
I do appreciate that if we all payed then maybe more virus analysist could be emplyed.
Thanks you Avast for providing fee AV protection but please speed up sample additions.
Kind Regards
Jlo