Author Topic: facebook and adware help please  (Read 13535 times)

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Offline journeygirl

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facebook and adware help please
« on: December 18, 2011, 12:44:06 AM »
I get thia when I went to login into fb could avast detect this adware they think I have? I show no threats when I scan??

Secure Your Account
It looks like you downloaded software that is affecting your Facebook account and showing you unauthorized ads. We'll walk you through a few steps that will remove the software and secure your account.
CONTINUE 
It's common for people to be tricked into running programs that offer features that aren't available on Facebook, such as adding custom themes or seeing who has viewed your profile.
What is Adware?
This software will show you spammy ads that aren't approved by Facebook. They can also introduce security vulnerabilities, slow down your computer, and clutter up your news feed with ads so that you end up missing content from your friends.
CONTINUE
McAfee Scan And Repair
We're pleased to offer McAfee Scan and Repair to you at no charge. If any infected files are found, McAfee Scan and Repair can remove them for you automatically. If you prefer, you can also remove them yourself.
By clicking this button, you are agreeing to the McAfee Scan and Repair terms of service.

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Offline Pondus

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Re: facebook and adware help please
« Reply #1 on: December 18, 2011, 01:14:42 AM »
Quote
By clicking this button, you are agreeing to the McAfee Scan and Repair terms of service.
do not click anything....seems like a fake message


Follow this guide and attach all logs...not copy and paste
http://forum.avast.com/index.php?topic=53253.0


Lower left corner > additional options > attach

Essexboy will then check if you have any infections...'

Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline journeygirl

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Re: facebook and adware help please
« Reply #2 on: December 18, 2011, 02:22:46 AM »
OK MALWAREBYTES DIDNT FIND ANY THREAT AND I DOWNLOADED OTL AND AVAST CAME UP AND SAID IT WAS OPENING IN THE SAND BOX IS THAT OK?

Offline DavidR

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Re: facebook and adware help please
« Reply #3 on: December 18, 2011, 03:25:25 AM »
No, use the drop down list and have it open normally.
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Offline journeygirl

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Re: facebook and adware help please
« Reply #4 on: December 18, 2011, 04:32:24 AM »
here is the logs wont take a screen capture of disc mgnt but says healthy under all things

Offline journeygirl

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Re: facebook and adware help please
« Reply #5 on: December 18, 2011, 06:34:52 AM »
here is the other log, is it possible to open fb in the sandbox?

Offline essexboy

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Re: facebook and adware help please
« Reply #6 on: December 18, 2011, 11:59:52 AM »
If you open facebox in the sandbox then nothing will be saved to your disc


I can see no apparent sign of malware in the logs

Are you experiencing any problems ?

Offline journeygirl

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Re: facebook and adware help please
« Reply #7 on: December 18, 2011, 02:59:19 PM »
when I try to log into fb I get the above msg, I ran the avast thourough scan and malwarebytes thorough scan and found nothing, I guess Mcafee has partnered with facebook but I dont see any issues and they are saying otherwise any way to appease them so I can get to my account? I thoght opening the scanner they want me to download in the sandbox so it cant do anything to my system I am out of ideas and upset that I cant get into my acct I do band promotion this is hurting us with Christmas and the release of new cd.

Offline essexboy

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Re: facebook and adware help please
« Reply #8 on: December 18, 2011, 03:31:27 PM »
So it will not let you go to your account unless you run it ?

Sounds weird to I.  Yep run it in sandbox

I will check out facebook myself to see if I get it

 

Offline essexboy

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Re: facebook and adware help please
« Reply #9 on: December 18, 2011, 03:35:02 PM »
Ok just logged into facebook and did not receive that prompt... But then again I only use it to get malware  ;D

Offline bob3160

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Re: facebook and adware help please
« Reply #10 on: December 18, 2011, 04:15:09 PM »
I have several Facebook accounts and have never received that popup
on any of the accounts. It isn't something being offered by Facebook.

The following might be of some help:
http://www.zdnet.com/blog/facebook/facebook-virus-or-account-hacked-heres-how-to-fix-it/5339
« Last Edit: December 18, 2011, 04:19:36 PM by bob3160 »
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Offline DavidR

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Re: facebook and adware help please
« Reply #11 on: December 18, 2011, 04:34:12 PM »
Don't many of these come from so called facebook friends inviting you to visit/join/click sites/others/links, etc. etc. Social Engineering, as mentioned in the OPs first post.

But it is strange that it happens before you actually have logged in. So is there a possibility that it is a misguided legit offer that looks like common social engineering scams (as facebook are in bed with McAfee) ?

http://cageratlr.com/2011/06/06/shame-on-facebook-and-mcafee/
http://siblog.mcafee.com/consumer/mcafee-and-facebook-secure-the-internet
http://www.mcafee.com/us/about/news/2010/q1/20100113-01.aspx

Perhaps there is another push to hoover up more users.
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Offline journeygirl

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Re: facebook and adware help please
« Reply #12 on: December 18, 2011, 05:12:30 PM »
No as soon as I log in it takes me to the secure your account screen, so how do I open in sandbox and when I open in sandbox can I down load that stupid mcafee thing to scan? I have changed my password, I dont participate in any of the games or apps. I basically post news and vids,
my friend found the following under the facebook security/ help known problems logging in

(((( When I log in to Facebook, I see a message telling me I have a virus and need to scan my computer with McAfee software.

You're seeing this message because we detected suspicious patterns in the way your account was being used. These patterns suggest that you computer might be infected with malware. In order to keep both your account and the files on your computer secure, your computer needs to be scanned and cleaned. Since we partner with McAfee, you can do this for free by logging into Facebook and following the on-screen directions. Learn more about McAfee.
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Was this answer helpful?)))))

So my assumption is they are in bed with mcafee so any ideas how to get back into my account??
.

Offline essexboy

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Re: facebook and adware help please
« Reply #13 on: December 18, 2011, 06:28:14 PM »
Looks like the only way is to give in to the blackmail and run the McAfee scanner

Offline journeygirl

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Re: facebook and adware help please
« Reply #14 on: December 18, 2011, 06:44:43 PM »
run in sandbox? otherwise it will conflict right?