Author Topic: Can't install avast  (Read 17916 times)

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true indian

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Re: Can't install avast
« Reply #15 on: December 18, 2011, 04:56:49 AM »
if finished with fixit do a reboot and try again

megapancake

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Re: Can't install avast
« Reply #16 on: December 18, 2011, 04:00:02 PM »
Error while updating: 80073712
I'm not having any luck am i :/

megapancake

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Re: Can't install avast
« Reply #17 on: December 18, 2011, 04:20:22 PM »
Having to use MSE till i can fix this  :'(

Offline Para-Noid

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Re: Can't install avast
« Reply #18 on: December 18, 2011, 08:16:44 PM »
Why is everybody else helping when Pondus, with more experience, is already helping?  ???
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

Offline Para-Noid

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Re: Can't install avast
« Reply #19 on: December 18, 2011, 08:19:11 PM »
Okay. So you need to follow the below steps now..

1) Download the Visual C++ 2008 redistributable package

   You can download it from
      hxxp://www.microsoft.com/download/en/details.aspx?displaylang=en&id=5582
2) Click on Save File and save it to the desktop
3) Double click on the downloaded file (vcredist_x86.exe)
4) Click on Run
5)Follow the on screen instructions to complete the installation process
   Try to start the Avast and update us with results..
Why go to all that trouble when you "don't" have all the details?  ???
Wouldn't it be better to find the cause and fix that? Then go from there?  ???
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

iyogisolutions1

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Re: Can't install avast
« Reply #20 on: December 19, 2011, 02:42:42 AM »
Error while updating: 80073712
I'm not having any luck am i :/

megapancake..

It seems the Windows Modules Installer is been corrupted. That is the reason why you are unable to install both VC++ and Windows Updates.

So we need to fix the Windows Modules Installer services.

1) We need to download TrustedInstaller.reg and TrustedInstaller.exe from
   http://www.vistax64.com/attachments/tutorials/16945d1257340284-windows-update-error-80070424-trustedinstallerx86.zip  

Sometimes you will need Psexec.exe file contained in PsTools if you have any trouble with importing   fix to registry.

  You can download Psexec.exe from
  http://technet.microsoft.com/en-us/sysinternals/bb897553

2) Take ownership of C:Windows\Servicing folder
3) Add your account to full control
4) Place TrustedInstaller.exe in C:WindowsServicing folder
5) Import fix to registry attached (just double click on TrustedInstaller.reg file)
   Note: if it return error 'Acess denied' the best way to workaround it, import this fix from SYSTEM   account

6) Download PsTools (from the link which we provided in step 1)
7) Extract psexec.exe file from it
8 ) Place it in C:Windows\System32 folder
9) Click Start then click Run
10) Type cmd.exe then press enter
11) Right click on cmd.exe run as administartor
12)  Type the following then press enter:
     psexec -s -i -d regedit

13) Click File then click Import
14) Go to stored file TrustedInstaller.reg
15) Choose the file then click apply
16) Restart your computer
    Note: If everything work fine now restore original permissions to C:WindowsServicing folder

17) Remove your account from permissions to Servicing folder
18) Restore ownership of Servicing folder back to 'NT ServiceTrusted Installer'

Try to install VC++ and update us back.
« Last Edit: December 25, 2011, 12:28:22 AM by iYogisolutions1 »

iyogisolutions1

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Re: Can't install avast
« Reply #21 on: December 19, 2011, 02:49:14 AM »

2) Take ownership of C:Windows\Servicing folder
3) Add your account to full control


If you dont know how to take the ownership of C:Windows\Servicing folder, please let us know.

megapancake

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Re: Can't install avast
« Reply #22 on: December 19, 2011, 05:22:11 PM »
Yeah, I dont know how.

iyogisolutions1

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Re: Can't install avast
« Reply #23 on: December 20, 2011, 12:34:42 AM »
Okay for taking the ownership of a particular folder..

1) Locate folder. Right-click folder, select 'Properties'.

2) Click 'Security' tab.
 
3)From 'Permissions', click 'Advanced'.

4)Click 'Owner' and  Click 'Edit'.

5) In 'Change owner to', select user account that you need to assign the ownership. Click 'Apply'. Click 'OK'. Click 'OK'. Click 'OK'.

Once you chaged the ownership to your user account, in the 'Security' tab you need to provide Full Control to the folder and Click on OK.

Hope you got the point. If you still have doubts, post back..

megapancake

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Re: Can't install avast
« Reply #24 on: December 24, 2011, 05:54:50 PM »
theres no .reg in the .zip.... ><

Offline Para-Noid

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Re: Can't install avast
« Reply #25 on: December 24, 2011, 09:54:13 PM »
theres no .reg in the .zip.... ><

Would you like to start over and get your issue resolved...properly?  ???
Before iyogi really screws it up.  ???
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

megapancake

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Re: Can't install avast
« Reply #26 on: December 24, 2011, 11:55:34 PM »
you couldnt screw it up anymore. this pc is just dieing

iyogisolutions1

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Re: Can't install avast
« Reply #27 on: December 25, 2011, 12:21:49 AM »

cruDE

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Re: Can't install avast
« Reply #28 on: December 25, 2011, 01:33:40 AM »

@Para-Noid :- If you do not have any resolution to fix the problem then don't criticize or misguide groups who are trying to assist others.

@megapancake :- The solutions suggested by iYogisolutions1 should be effective & if the last suggestion recommended is not working then you should be reinstalling the windows.

Cheers..

Offline Para-Noid

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Re: Can't install avast
« Reply #29 on: December 25, 2011, 01:38:33 AM »
you couldnt screw it up anymore. this pc is just dieing
Let's get some info before jumping to conclusions. What is your OS? What security software do you have
or "ever" had? If uninstalled, how was it uninstalled? Security software includes anti-virus, anti-malware,
anti-spyware and firewalls. Are you using Windows firewall and/or Windows Defender? As far as the distributable package that iyogi is wanting is if I'm not mistaken is included with the avast file.
Also use a good cleaner like CCleaner to clean your HDD and registry. The link is below.  :)

http://filehippo.com/download_ccleaner/
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.