Author Topic: Can't install avast  (Read 18030 times)

0 Members and 1 Guest are viewing this topic.

megapancake

  • Guest
Can't install avast
« on: December 18, 2011, 03:38:38 AM »
Win Vista get this error
"The application has failed to start because its side by side configuration is incorrect. Please see the application event log for more detail." Help?

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37166
  • Not a avast user
Re: Can't install avast
« Reply #1 on: December 18, 2011, 03:44:07 AM »
what AV did you use before ?
have you uninstalled it before installing avast ?

megapancake

  • Guest
Re: Can't install avast
« Reply #2 on: December 18, 2011, 03:45:33 AM »
I had AVG before, its been removed fully. My older PC has died so im using a laptop. I could get the specs if that would be handy fo you people

iyogisolutions1

  • Guest
Re: Can't install avast
« Reply #3 on: December 18, 2011, 03:47:56 AM »
Hi,

  Did you remove AVG using the removal tool from AVG?
« Last Edit: December 18, 2011, 03:11:14 PM by iYogisolutions1 »

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37166
  • Not a avast user
Re: Can't install avast
« Reply #4 on: December 18, 2011, 03:49:20 AM »
have you run the AVG removal tool so any leftovers are gone ?

also, was you computer deliverd with a preinstalled AV when new ?
if so you run the removal tool for that one also


run and reboot - Uninstallers for Security Software
http://thewebatom.net/uninstallers/security-software/

megapancake

  • Guest
Re: Can't install avast
« Reply #5 on: December 18, 2011, 03:49:59 AM »
I'll reboot now, that may be the problem. 10 mins.

iyogisolutions1

  • Guest
Re: Can't install avast
« Reply #6 on: December 18, 2011, 03:52:26 AM »
Hi,

  If you still facing the problem, please update us with the version of avast! and Details about your Operating system.

megapancake

  • Guest
Re: Can't install avast
« Reply #7 on: December 18, 2011, 03:57:29 AM »
Re-installing. In running windows vista 32 bit Advent.

iyogisolutions1

  • Guest
Re: Can't install avast
« Reply #8 on: December 18, 2011, 04:00:55 AM »



Okay great.. Please update us with the results..

megapancake

  • Guest
Re: Can't install avast
« Reply #9 on: December 18, 2011, 04:11:50 AM »
Same error. >.<

iyogisolutions1

  • Guest
Re: Can't install avast
« Reply #10 on: December 18, 2011, 04:19:05 AM »
Okay. So you need to follow the below steps now..

1) Download the Visual C++ 2008 redistributable package

   You can download it from
      hxxp://www.microsoft.com/download/en/details.aspx?displaylang=en&id=5582
2) Click on Save File and save it to the desktop
3) Double click on the downloaded file (vcredist_x86.exe)
4) Click on Run
5)Follow the on screen instructions to complete the installation process
   Try to start the Avast and update us with results..

megapancake

  • Guest
Re: Can't install avast
« Reply #11 on: December 18, 2011, 04:22:09 AM »
error 1935 while installing c++ AUGHHH

iyogisolutions1

  • Guest
Re: Can't install avast
« Reply #12 on: December 18, 2011, 04:30:16 AM »
Okay.. It is due to errors from failed Windows Update..

Do one thing. Download and run this MS Fixit..

http://support.microsoft.com/default.aspx?scid=kb;en-us;946414

Try to install the Visual C++ 2008 redistributable package again and update us back.

megapancake

  • Guest
Re: Can't install avast
« Reply #13 on: December 18, 2011, 04:50:17 AM »
Removed the registry keys as needed, no results. same fudging error.

iyogisolutions1

  • Guest
Re: Can't install avast
« Reply #14 on: December 18, 2011, 04:56:17 AM »
Hmm.. :(

Okay. Try to run the Windows Update. Let us know does it happen without fail. If you get any errors, give us the complete details with the error.