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Author Topic: error while updating Avast6  (Read 2230 times)

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juliasmith2008

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error while updating Avast6
« on: December 25, 2011, 07:33:41 PM »
hi,
I have faced error while was updating my Avast6. this error was a windows error and Avast didn't update.
can someone help me to solve this problem.
best regards,
Julia
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Offline Lisandro

  • Avast team
  • Certainly Bot
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  • Posts: 67194
Re: error while updating Avast6
« Reply #1 on: December 25, 2011, 07:36:03 PM »
Please, upload (attach) the avast log:
C:\ProgramData\AVAST Software\Avast\log\Setup.log
or C:\Program Files\Alwil Software\Avast5\Setup\setup.log

If the file is too big for the forum, post the last 400-500 lines of it.
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ady4um

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Re: error while updating Avast6
« Reply #2 on: December 25, 2011, 08:40:30 PM »
You say this was a Windows error. Which error exactly? What consequences do you see? After you reboot, is avast updating correctly? If it is not, have you tried repairing avast and rebooting again?
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