Author Topic: AvastSvc.exe handle leak: Avast 6.0.1367  (Read 10606 times)

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Offline ady4um

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Re: AvastSvc.exe handle leak: Avast 6.0.1367
« Reply #15 on: December 22, 2011, 01:54:23 PM »
@LairdDrambeg,

Unless avast releases a new program update really soon (which I doubt), I would suggest first to back up your license file (if you have a paid-for edition), then to uninstall avast, run the specific aswclear.exe removal utility under Windows Safe Mode for BOTH avast 6 and avast 5, selecting the correct folder too.

Then remove any (hidden) folders with "avast*" or "alwil*" as part of the name. Download the latest stable version and install anew. Reboot immediately after the installation process finishes.

I'm NOT saying this will completely solve your particular problem, but since you already have some troubles, then maybe eliminating previous remnants (of previous avast versions) could potentially help.

The latest stable installation would not be just an update from avast 5 to 6 (as you currently have), so some of the issues could be potentially solved. Unfortunately, I can't assure you this will solve any problem.
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Offline donb6806

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Re: AvastSvc.exe handle leak: Avast 6.0.1367
« Reply #16 on: December 22, 2011, 06:50:17 PM »
@igor, @DavidR

Thank you very much.

If you need more info (or need for me to test something) please send me an email.

I had to reboot the system again last night.  14 hours later, AvastSvc.exe has over 30K handles.


Online DavidR

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Re: AvastSvc.exe handle leak: Avast 6.0.1367
« Reply #17 on: December 22, 2011, 09:02:56 PM »
You're welcome, hopefully it will be resolved in the next program update.
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Offline Broken Hope

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Re: AvastSvc.exe handle leak: Avast 6.0.1367
« Reply #18 on: December 23, 2011, 03:01:25 PM »
I believe the problem has been found, thanks for the dumps.

Any chance you could provide a fixed version of the AvastSvc.exe that we can replace manually? Waiting until the next full program update could be months from now and since I rarely reboot my computer my AvastSvc.exe is currently using over 140k handles.

Offline OisteinR

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Re: AvastSvc.exe handle leak: Avast 6.0.1367
« Reply #19 on: December 23, 2011, 06:21:29 PM »
You're welcome, hopefully it will be resolved in the next program update.

Hopefully.... It better be soon.
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Offline ady4um

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Re: AvastSvc.exe handle leak: Avast 6.0.1367
« Reply #20 on: December 23, 2011, 08:29:33 PM »
As a temporal workaround, if the previous free version was working better than the latest stable, previous versions could be downloaded from filehippo.com, but only for the free editions of avast.
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Offline Broken Hope

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Re: AvastSvc.exe handle leak: Avast 6.0.1367
« Reply #21 on: December 27, 2011, 02:11:40 PM »
Since Christmas is over, any update on this issue? Ideally it would be great if you could provide a fixed executable like you did with the other issue, for anyone who doesn't restart/shutdown their system often the handle count gets ridicules.

Offline bezerk

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Re: AvastSvc.exe handle leak: Avast 6.0.1367
« Reply #22 on: December 28, 2011, 12:36:59 AM »
Since Christmas is over, any update on this issue? Ideally it would be great if you could provide a fixed executable like you did with the other issue, for anyone who doesn't restart/shutdown their system often the handle count gets ridicules.

But as described on page 1 you should be able to stop and restart the Avast service - takes max. 7-10 secs total on my PC (ev. you could unplug/plug Internet cable during this service operation). Thus no rebooting required!

Offline DonZ63

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Re: AvastSvc.exe handle leak: Avast 6.0.1367
« Reply #23 on: December 28, 2011, 02:14:52 AM »
Interesting thread.

My peak handle count on a WIN 7 x64 installation is 2,441.
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Offline pk

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Re: AvastSvc.exe handle leak: Avast 6.0.1367
« Reply #24 on: December 28, 2011, 11:43:25 AM »
My peak handle count on a WIN 7 x64 installation is 2,441.

I think it's a minor issue -- there're two known handle leaks in the current avast version (one in avastsvc.exe, another one in network service: sbc edition, i guess). 2500 handles are still ok, system maximum is 16,777,216 handles. As you can see, it's not the critical problem right now.

Offline ady4um

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Re: AvastSvc.exe handle leak: Avast 6.0.1367
« Reply #25 on: December 28, 2011, 04:51:02 PM »
I think it's a minor issue -- there're two known handle leaks in the current avast version (one in avastsvc.exe, another one in network service: sbc edition, i guess). 2500 handles are still ok, system maximum is 16,777,216 handles. As you can see, it's not the critical problem right now.

I don't know if it is a minor issue or not. 2500 handles are one thing, 140'000 is several orders of magnitude higher than that, but yet not 16'777'216. A reboot, or stopping and restarting the service, should reduce potential problems.

I guess developers should know if this is really a minor issue or not.
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Offline igor

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Re: AvastSvc.exe handle leak: Avast 6.0.1367
« Reply #26 on: December 30, 2011, 04:46:22 PM »
Make sure you've got the latest virus definitions and restart the "avast! Antivirus" service (or the computer) - it should fix the problem.

Offline Broken Hope

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Re: AvastSvc.exe handle leak: Avast 6.0.1367
« Reply #27 on: December 31, 2011, 11:45:03 AM »
Not sure how you managed to fix it in a definitions update but it seems to have sorted it, holding steady at just over 1100 handles.

Offline bob3160

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Re: AvastSvc.exe handle leak: Avast 6.0.1367
« Reply #28 on: December 31, 2011, 03:46:25 PM »
Not sure how you managed to fix it in a definitions update but it seems to have sorted it, holding steady at just over 1100 handles.
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Offline DonZ63

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Re: AvastSvc.exe handle leak: Avast 6.0.1367
« Reply #29 on: December 31, 2011, 03:55:26 PM »
I agree this appears to be resolved, my peak handle count just a a bit over 1000.

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