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Author Topic: 5 minutes to scan 4 mails........ :-(  (Read 22633 times)

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eric37200

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5 minutes to scan 4 mails........ :-(
« on: November 24, 2004, 01:06:26 PM »
hello

its becae to be very annoying...
i used avast with xp pro fr sp2 since...a long time...
since the new version of avast i've got always this same big problem...
avast made a long time to scan my mails when it found a virus and i cant delete this virus when avast ask me what i want to do....i just can click "ok"...
...if i click "delete", avast say it cant find the mail with virus.... ???


help me please !
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Offline Eddy

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Re:5 minutes to scan 4 mails........ :-(
« Reply #1 on: November 24, 2004, 01:18:31 PM »
Set Avast to run in silent mode. Let us know if it helps/solves anything.
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eric37200

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Re:5 minutes to scan 4 mails........ :-(
« Reply #2 on: November 24, 2004, 01:21:18 PM »
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Offline Lisandro

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Re:5 minutes to scan 4 mails........ :-(
« Reply #3 on: November 24, 2004, 03:51:24 PM »
Quote from: eric37200 on November 24, 2004, 01:06:26 PM
...if i click "delete", avast say it cant find the mail with virus.... ???

If you choose the Silent Mode, when you click on the buttom, maybe the infected file was already deleted  ::)
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eric37200

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Re:5 minutes to scan 4 mails........ :-(
« Reply #4 on: November 24, 2004, 03:53:31 PM »
no...virus is not deleted....virus's always attached with my mail....
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Offline Lisandro

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Re:5 minutes to scan 4 mails........ :-(
« Reply #5 on: November 24, 2004, 06:53:52 PM »
Can you schedule a boot-time scanning?
Start avast! > Right click the skin > Schedule a boot-time scanning
Select for scanning archives.
Boot.

It will be good running SpyBot and Ad-aware too... You're infected  :'(
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eric37200

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Re:5 minutes to scan 4 mails........ :-(
« Reply #6 on: November 24, 2004, 07:45:05 PM »
no infections : i do a complete scan by avast last night, i used spybot and ad-aware too
i used spyware guard and spyware blaster....and i've got a firewall well configured... 8)
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eric37200

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Re:5 minutes to scan 4 mails........ :-(
« Reply #7 on: November 24, 2004, 08:55:15 PM »
Quote from: Eddy on November 24, 2004, 01:18:31 PM
Set Avast to run in silent mode. Let us know if it helps/solves anything.
no change...   ::)
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Offline Lisandro

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Re:5 minutes to scan 4 mails........ :-(
« Reply #8 on: November 25, 2004, 02:48:37 AM »
Eric, it's becoming a mistery...  :-\ ???
Is the attached file (the infected one) a big one or an archive file?
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eric37200

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Re:5 minutes to scan 4 mails........ :-(
« Reply #9 on: November 25, 2004, 08:13:21 AM »
generally an archive files.... ::)
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galooma

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Re:5 minutes to scan 4 mails........ :-(
« Reply #10 on: November 25, 2004, 08:17:48 AM »
have you tried an online scanner?
 :)
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eric37200

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Re:5 minutes to scan 4 mails........ :-(
« Reply #11 on: November 25, 2004, 12:34:43 PM »
yep...with trend pc-cillin...

....and this problem happened just with the last update of avast...
...i used avast since...1 year at least, and i've got no problem...
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Offline Lisandro

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Re:5 minutes to scan 4 mails........ :-(
« Reply #12 on: November 25, 2004, 12:44:16 PM »
Quote from: eric37200 on November 25, 2004, 08:13:21 AM
generally an archive files.... ::)

Which one? *.zip, *.arj?
What is the size of the files?
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eric37200

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Re:5 minutes to scan 4 mails........ :-(
« Reply #13 on: November 25, 2004, 01:23:17 PM »
i cant reply before...next viruses....  :)
i delete files manually at each times...in case of my girlfriend ad a bad idea when seein these files.... 8)

but i repeat i've got this problem only with new avast...i used it since at least 1 years with no problems...and spread good speech about it....   :)
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Offline Vlk

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Re:5 minutes to scan 4 mails........ :-(
« Reply #14 on: November 26, 2004, 09:26:55 AM »
Hi Eric, you were saying that you get a number of those:

AAVM - scanning error: ClientRqDispatchThread: OpenEventsAndMapping failed - client probably died, 00000159.

in the Event Log. Each such an error should be preceded by another one (a different message, such as "OpenEventsAndMapping: xxxx failed"). Do you see any such a message? If so, can you post their exact form?

Or even better, can you post the contents of the file <avast>\data\log\error.log?


BTW aren't you, by any chance, using the Fast User Switching feature of Windows XP? Or a Remote Desktop?


Thanks
Vlk
« Last Edit: November 26, 2004, 09:27:39 AM by Vlk »
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