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Author Topic: FAQ for avast! Mobile Security  (Read 119252 times)

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Re: FAQ for avast! Mobile Security
« Reply #60 on: February 03, 2015, 03:46:09 PM »
Hello, I use Avast on the iPhone and iPod. Is it necessary to include VPN always to be protected phone? Thank you!
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Offline Asyn

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Re: FAQ for avast! Mobile Security
« Reply #61 on: February 04, 2015, 05:12:24 AM »
Quote from: kkotov3 on February 03, 2015, 03:46:09 PM
Hello, I use Avast on the iPhone and iPod. Is it necessary to include VPN always to be protected phone? Thank you!
-> https://forum.avast.com/index.php?board=57.0
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: FAQ for avast! Mobile Security
« Reply #62 on: May 16, 2015, 08:41:51 AM »
I'm having an issue with a phone that was on the anti theft. I switched Sim cats and now it says it's lost or stolen and because the Sim card isn't in it I can't unlock it with a text... I took the phone off my avast account but it is still doing it and I even set everything to not lock or make sirens
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Offline Asyn

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Re: FAQ for avast! Mobile Security
« Reply #63 on: May 16, 2015, 08:55:35 AM »
Quote from: dahliahunt on May 16, 2015, 08:41:51 AM
I'm having an issue with a phone that was on the anti theft. I switched Sim cats and now it says it's lost or stolen and because the Sim card isn't in it I can't unlock it with a text... I took the phone off my avast account but it is still doing it and I even set everything to not lock or make sirens
-> http://www.avast.com/faq.php?article=AVKB135#artTitle (Changing a SIM card)
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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FAQ for avast! Mobile Security
« Reply #64 on: June 03, 2015, 02:22:37 AM »
Hello, I am really looking for some help. I have Mobile Security since a year ago. I have 4 phones on my account that currently work fine, all connected, everything works, last weekend unfortunately one of the phones was stolen, we're on that, capturing data to take to the police, my lucky problem is that my AVAST Licence Expire tomorrow (03/06/2015) so I decided to purchase the new Licence, today, (02/06/2015), I went on my account, click on renew, I thought everything was fine, But I go on my Account, and Still Expires tomorrow, I have an email with a new Licence, Like a Serial, Like the one I originally used a year ago to create my Account.... So? How can I activate that new Licence on my Old Avast Accounts with all my Family Mobile Phones.... What should I  Do? Wait? Put it Where? I'm screwed? ..... Please help me, Anybody, Thanks in Advance.... 
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Re: FAQ for avast! Mobile Security
« Reply #65 on: October 05, 2015, 01:37:49 PM »
Can someone tell me is there any product from avast that i can use on windows phone (windows 8.1)?
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Re: FAQ for avast! Mobile Security
« Reply #66 on: October 05, 2015, 02:00:32 PM »
Quote from: FIlip Računica on October 05, 2015, 01:37:49 PM
...is there any product from avast that i can use on windows phone (windows 8.1)?
Nope.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: FAQ for avast! Mobile Security
« Reply #67 on: October 20, 2015, 10:24:47 PM »
What is the PIN for disconnecting "Avast" account?
And the one for running "Anti-theft removal wizard?
I am logged in for a long time, and don't remember password.
I can't pair the tablet to the account too, because I would have to download the link of installation.
And I installed it a long time ago.
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Offline Asyn

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Re: FAQ for avast! Mobile Security
« Reply #68 on: October 21, 2015, 06:57:04 AM »
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: FAQ for avast! Mobile Security
« Reply #69 on: November 02, 2015, 11:32:17 AM »
HOW can i restore completly my Wiko Ridge Fab 4G. I sent my phone to Wiko for a repair  and Wiko sent me back a new phone with a new IMEI/MEID N°. Now Avast can't connect this phone to restore it. (Licence Avast Mobile Premium)
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Offline Tereza V.

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Re: FAQ for avast! Mobile Security
« Reply #70 on: November 04, 2015, 11:57:43 PM »
Hi Galeric, please try to reconnect your new device to my.avast.com, and as soon as you are connected to the account, proceed to restore. We recommend you to do the whole procedure right from your mobile device.
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Re: FAQ for avast! Mobile Security
« Reply #71 on: January 08, 2016, 06:30:07 AM »
I have mobile security on my 2 phones and they were stolen but ever since I haven't been able to locate them. Help
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Re: FAQ for avast! Mobile Security
« Reply #72 on: January 08, 2016, 06:45:46 AM »
Quote from: rencewac on January 08, 2016, 06:30:07 AM
I have mobile security on my 2 phones and they were stolen but ever since I haven't been able to locate them. Help
-> https://www.avast.com/faq.php?article=AVKB116#artTitle (Lost/Stolen phone)
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: FAQ for avast! Mobile Security
« Reply #73 on: January 11, 2016, 09:52:45 AM »
I have some problems operating the Avast Web Shield on my wife's Nexus 5 (its running on Android 6.0.1). AFAIK it should work out of the box with Chrome, but actually it doesn't. Am I missing something trivial? (I have a few other devices that do work with this combination.)
« Last Edit: January 11, 2016, 10:15:28 AM by ЯazoR »
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Offline Filip Havlicek

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Re: FAQ for avast! Mobile Security
« Reply #74 on: January 12, 2016, 10:09:18 PM »
Quote from: ЯazoR on January 11, 2016, 09:52:45 AM
I have some problems operating the Avast Web Shield on my wife's Nexus 5 (its running on Android 6.0.1). AFAIK it should work out of the box with Chrome, but actually it doesn't. Am I missing something trivial? (I have a few other devices that do work with this combination.)

Hi,

you need to have Avast Mobile Security 5.0 and above and manually enable Chrome support in the Settings of the app (comes with some setting up in the Android OS itself since Android 6).

Filip
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