Author Topic: avast recommending I Yogi tech support  (Read 11738 times)

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Offline schmidthouse

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Re: avast recommending I Yogi tech support
« Reply #15 on: January 15, 2012, 01:07:58 AM »
Would anyone have an idea of the volume of support inquires involved here ?
I mean well over a million Avast users. ???
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Re: avast recommending I Yogi tech support
« Reply #16 on: January 15, 2012, 03:57:33 AM »
I have to agree with avastconspiracy. When you are dealing with a third-party support company, there is usually a amount of money that is returned to the company they are affiliated with. In this case, avast! It would be great if the avast! president would verify if avast! is getting a portion of the support fees charged by IYogi. I would be surprised if they are not.

Here are some interesting links about IYogi complaints.

http://www.iyogicomplaints.com/

http://iyogi.pissedconsumer.com/

http://www.complaintsboard.com/complaints/iyogi-texas-c325325.html

Edit: I read that you can call IYogi and if you are not satisfied, tell them you are going to file a chargeback. This gets them moving quick because the payment gateway they use is Paypal and if there are enough complaints, Paypal will put a stop on their transactions if they exceed the allowed threshold of chargebacks.

https://cms.paypal.com/us/cgi-bin/?cmd=_render-content&content_ID=security/chargeback_guide

« Last Edit: January 16, 2012, 06:15:35 PM by Tgell »

Offline bob3160

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Re: avast recommending I Yogi tech support
« Reply #17 on: January 15, 2012, 08:09:39 PM »
Quote
I have written an email to Mr. Steckler of avast! outlining my experience. I hope he replies.
Their promise to those of us that met their representatives in Prague was that any customer that wasn't 100% satisfied with their service would receive a complete refund.
If you aren't satisfied, make them live up to that promise.
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