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Author Topic: Update Error 80  (Read 9341 times)

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Offline Eddy

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Re:Update Error 80
« Reply #15 on: December 02, 2004, 04:46:00 PM »
What exact version of SP2 are you using?

start > run > winver
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alienjoe211

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Re:Update Error 80
« Reply #16 on: December 02, 2004, 06:34:19 PM »
Version 5.1 (Build 2600.xpsp_sp2_rtm.040803-2158 : Service Pack 2)
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Shalft

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Re:Update Error 80
« Reply #17 on: December 22, 2004, 04:46:28 AM »
I have a problem!!!!
HELP ME PLEASE

22.12.2004 13:44:35 general: Started: 22.12.2004, 13:44:35
22.12.2004 13:44:35 general: Running setup_av_pro-225 (549)
22.12.2004 13:44:35 system: Operating system: Windows98 ver 4.10, build 2222 [ A ]
22.12.2004 13:44:35 system: Computer WinName: CPC
22.12.2004 13:44:35 system: Windows Net User: cpc
22.12.2004 13:44:35 general: Cmdline: /downloadpkgs /noreboot /updatevps /silent /progress  
22.12.2004 13:44:35 general: DldSrc set to inet
22.12.2004 13:44:35 general: Operation set to INST_OP_UPDATE_GET_PACKAGES
22.12.2004 13:44:35 general: Old version: 225 (549)
22.12.2004 13:44:35 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
22.12.2004 13:44:35 system: Computer DnsName: telstra
22.12.2004 13:44:35 system: Computer Ip Addr: 192.168.0.7
22.12.2004 13:44:35 internet: SYNCER: Type: 1
22.12.2004 13:44:35 internet: SYNCER: Auth: 2
22.12.2004 13:44:35 package: Part prg_av_pro-225 is installed
22.12.2004 13:44:35 package: Part vps-45102 is installed
22.12.2004 13:44:35 package: Part news-42 is installed
22.12.2004 13:44:35 package: Part setup_av_pro-225 is installed
22.12.2004 13:44:35 general: Old version: 225 (549)
22.12.2004 13:44:36 file: SetExistingFilesBitmap: 451->101->101
22.12.2004 13:44:36 general: GUID: 9a3bd880-5415-11d9-8ea7-000c6edd3cb7
22.12.2004 13:44:36 general: Server definition(s) loaded for 'main': 14 (maintenance:0)
22.12.2004 13:44:36 general: SelectCurrent: selected server 'Download13 AVAST server' from 'main'
22.12.2004 13:44:36 general: Entered SetupProcessPro::Do( INST_OP_UPDATE_GET_PACKAGES )
22.12.2004 13:44:36 general: Entered SetupProcessWin32Avast::Do( INST_OP_UPDATE_GET_PACKAGES )
22.12.2004 13:44:36 general: Entered SetupProcessWin32::Do( INST_OP_UPDATE_GET_PACKAGES )
22.12.2004 13:44:36 general: Entered SetupProcess::Do( INST_OP_UPDATE_GET_PACKAGES )
22.12.2004 13:44:36 general: progress thread start
22.12.2004 13:44:36 general: progress start - 1
22.12.2004 13:44:36 general: progress start - 2
22.12.2004 13:44:36 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
22.12.2004 13:44:36 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
22.12.2004 13:44:37 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
22.12.2004 13:44:39 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
22.12.2004 13:44:41 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
22.12.2004 13:44:41 general: InvalidateCurrent: invalidated server 'Download13 AVAST server' from 'main'
22.12.2004 13:44:41 general: SelectCurrent: selected server 'Download2 AVAST server' from 'main'
22.12.2004 13:44:41 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 1
22.12.2004 13:44:43 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
22.12.2004 13:44:43 general: InvalidateCurrent: invalidated server 'Download2 AVAST server' from 'main'
22.12.2004 13:44:43 general: SelectCurrent: selected server 'Download9 AVAST server' from 'main'
22.12.2004 13:44:43 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 2
22.12.2004 13:44:45 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
22.12.2004 13:44:45 general: InvalidateCurrent: invalidated server 'Download9 AVAST server' from 'main'
22.12.2004 13:44:45 general: SelectCurrent: selected server 'Download7 AVAST server' from 'main'
22.12.2004 13:44:45 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 3
22.12.2004 13:44:47 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
22.12.2004 13:44:47 general: InvalidateCurrent: invalidated server 'Download7 AVAST server' from 'main'
22.12.2004 13:44:47 general: SelectCurrent: selected server 'Secondary ASW server' from 'main'
22.12.2004 13:44:47 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 4
22.12.2004 13:44:49 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
22.12.2004 13:44:49 general: InvalidateCurrent: invalidated server 'Secondary ASW server' from 'main'
22.12.2004 13:44:49 general: SelectCurrent: selected server 'Download3 AVAST server' from 'main'
22.12.2004 13:44:49 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 5
22.12.2004 13:44:51 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
22.12.2004 13:44:51 general: InvalidateCurrent: invalidated server 'Download3 AVAST server' from 'main'
22.12.2004 13:44:51 general: SelectCurrent: selected server 'Download11 AVAST server' from 'main'
22.12.2004 13:44:51 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 6
22.12.2004 13:44:53 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
22.12.2004 13:44:53 general: InvalidateCurrent: invalidated server 'Download11 AVAST server' from 'main'
22.12.2004 13:44:53 general: SelectCurrent: selected server 'Download8 AVAST server' from 'main'
22.12.2004 13:44:53 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 7
22.12.2004 13:44:55 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
22.12.2004 13:44:55 general: InvalidateCurrent: invalidated server 'Download8 AVAST server' from 'main'
22.12.2004 13:44:55 general: SelectCurrent: selected server 'Download12 AVAST server' from 'main'
22.12.2004 13:44:55 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 8
22.12.2004 13:44:57 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
22.12.2004 13:44:57 general: InvalidateCurrent: invalidated server 'Download12 AVAST server' from 'main'
22.12.2004 13:44:57 general: SelectCurrent: selected server 'Download10 AVAST server' from 'main'
22.12.2004 13:44:57 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 9
22.12.2004 13:44:59 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
22.12.2004 13:44:59 general: InvalidateCurrent: invalidated server 'Download10 AVAST server' from 'main'
22.12.2004 13:44:59 general: SelectCurrent: selected server 'Download6 AVAST server' from 'main'
22.12.2004 13:44:59 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 10
22.12.2004 13:45:01 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
22.12.2004 13:45:01 general: InvalidateCurrent: invalidated server 'Download6 AVAST server' from 'main'
22.12.2004 13:45:01 general: SelectCurrent: selected server 'Download1 AVAST server' from 'main'
22.12.2004 13:45:01 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 11
22.12.2004 13:45:03 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
22.12.2004 13:45:03 general: InvalidateCurrent: invalidated server 'Download1 AVAST server' from 'main'
22.12.2004 13:45:03 general: SelectCurrent: selected server 'Download5 AVAST server' from 'main'
22.12.2004 13:45:03 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 12
22.12.2004 13:45:05 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
22.12.2004 13:45:05 general: InvalidateCurrent: invalidated server 'Download5 AVAST server' from 'main'
22.12.2004 13:45:05 general: SelectCurrent: selected server 'Download14 AVAST server' from 'main'
22.12.2004 13:45:05 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 13
22.12.2004 13:45:07 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
22.12.2004 13:45:07 general: InvalidateCurrent: invalidated server 'Download14 AVAST server' from 'main'
22.12.2004 13:45:07 general: SelectCurrent: unable to find any suitable server in 'main'
22.12.2004 13:45:07 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 14
22.12.2004 13:45:07 internet: tried 14 servers to get file 'servers.def', but failed (0x20000004)
22.12.2004 13:45:07 file: GetNewerStampedFile:GetFileWithRetry failed: C:\WINDOWS\TEMP\_av_proI.tm~a54919\onefile, servers.def, error: 0x20000004
22.12.2004 13:45:07 package: Tried to download servers.def but failed with error 0x20000004.
22.12.2004 13:45:07 general: progress end - 1
22.12.2004 13:45:07 general: progress end - 0
22.12.2004 13:45:07 general: progress thread end
22.12.2004 13:45:07 general: Err:Cannot connect to download14.avast.com (69.93.98.186:80).
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Offline Eddy

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Re:Update Error 80
« Reply #18 on: December 22, 2004, 06:06:52 AM »
- Make sure your system date/time is correct
- Make sure it is not your firewall blocking it
- Check the connection settings, make sure there is no proxy there
- Can you ping Avast's server?
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Shalft

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Re:Update Error 80
« Reply #19 on: December 22, 2004, 03:03:29 PM »
Yeah system date/time is correct.
Don't have firewalll.
Definately no proxy.
and yes I could ping Avast server. (infact I could ping the server in which log say it couldn't connect to)

I say this is weird... very very weird....

anyhelp would be appreciated.
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Offline Lisandro

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Re:Update Error 80
« Reply #20 on: December 22, 2004, 03:50:37 PM »
Quote from: Shalft on December 22, 2004, 03:03:29 PM
Yeah system date/time is correct.
Don't have firewalll.
Definately no proxy.
and yes I could ping Avast server. (infact I could ping the server in which log say it couldn't connect to)

Make sure your browser is not set to "Work Offline" (this option is generally in the File menu). If it doesn't help, try switching the proxy settings from "Auto-detect" to "No proxy" (I'm assuming you're not connecting to the Internet via proxy).

Left click the avast icon > Settings
Update (Basic) > Details > Proxy
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