Author Topic: Password  (Read 3259 times)

0 Members and 1 Guest are viewing this topic.

Gpira

  • Guest
Password
« on: January 02, 2012, 04:02:50 PM »
I've forgotten my 6 digits password. Can I change it?

Offline Werner

  • Avast team
  • Advanced Poster
  • *
  • Posts: 867
Re: Password
« Reply #1 on: January 02, 2012, 06:00:10 PM »
Dear customer,

unfortunately we can't help you with your lost/forgotten access pin (it has 4-6 digits, only numbers).

you can try to uninstall theft aware using the custom name you chose during the installation.
If the uninstall doesn't work, you probably set avast! Anti Theft as device admin in your phone settings. Undo that before uninstall.

If you don't manage to uninstall you'll have to hardreset your device. I'm sorry.

Werner