Author Topic: Emails scanned???  (Read 27253 times)

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Offline Semper Fi

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Emails scanned???
« on: January 08, 2012, 05:18:23 PM »
Why am I not seeing any indications of any emails being scanned by Avast?  I have email scanned turned on but when I click on mail shield it shows no activity whatsoever under shield traffic.  Also at the bottom nothing appears beside "last email scanned" or "last email infected".  I have no way of knowing if avast is actively scanning my emails.  Any help would be appreciated.

Offline bob3160

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Re: Emails scanned???
« Reply #1 on: January 08, 2012, 05:20:48 PM »
Outlook, Outlook Express, Windows Live Mail, etc. ???

Which one are you using ???
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Offline Semper Fi

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Re: Emails scanned???
« Reply #2 on: January 08, 2012, 05:31:33 PM »
My ISP provides Gmail as their mail program.  I download all my mail via Thunderbird using my gmail settings.  I also forgot to mention that on my Mail Shield page inside Avast it always shows E-mails scanned/infected as 0/0.

Offline Pondus

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Re: Emails scanned???
« Reply #3 on: January 08, 2012, 05:36:14 PM »
Since it is deliverd by Gmail, then i guess you have SSL settings  ?
meaning if you want avast to scan the mail, you must remove the SSL settings from your mail client and let avast do the SSL connection

avast! 5.x: Some e-mails are not scanned by the Mail Shield
http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=458



Some info: if you dont get it to work, you are still protected
Gmail protect all accounts with postini spam/virus filter using two AV engines from Authentium and McAfee
« Last Edit: January 08, 2012, 05:40:01 PM by Pondus »

Offline YoKenny

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Re: Emails scanned???
« Reply #4 on: January 08, 2012, 05:42:25 PM »
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Offline Semper Fi

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Re: Emails scanned???
« Reply #5 on: January 08, 2012, 05:45:28 PM »
Yes, they are all encrypted as SSL.  If I understand your link properly Avast won't scan unless I change them to none?  Is this what I should do to have Avast scan my emails?  Would doing so stop my ability to receive my emails?  Just want to know as much as possible before I try your proposed solution.

Offline YoKenny

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Re: Emails scanned???
« Reply #6 on: January 08, 2012, 05:51:09 PM »
As you now have 20 posts please go to PROFILE then Modify Profile then Forum Profile Information then select your country in Please select your country: then update your Signature: with information like my signature as this helps the helpers offer pertinent advice.
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Offline bob3160

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Re: Emails scanned???
« Reply #7 on: January 08, 2012, 05:52:15 PM »
As you now have 20 posts please go to PROFILE then Modify Profile then Forum Profile Information then select your country in Please select your country: then update your Signature: with information like my signature as this helps the helpers offer pertinent advice.

I suggest he does that after he's solved his problem.  :)
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Offline Pondus

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Re: Emails scanned???
« Reply #8 on: January 08, 2012, 05:52:44 PM »
As you now have 20 posts please go to PROFILE then Modify Profile then Forum Profile Information then select your country in Please select your country: then update your Signature: with information like my signature as this helps the helpers offer pertinent advice.

are you locked on to that signature nag again   ???

Offline Pondus

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Re: Emails scanned???
« Reply #9 on: January 08, 2012, 05:55:34 PM »
Quote
If I understand your link properly Avast won't scan unless I change them to none?
correct....that is the point with SSL...it is a secure connection...cant be scanned

so if you want avast to scan, you dissable the SSL in your mail client and let avast take care of the SSL connection....so it will still be secure
it is all in the guide posted above
« Last Edit: January 08, 2012, 06:33:32 PM by Pondus »

Offline Semper Fi

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Re: Emails scanned???
« Reply #10 on: January 08, 2012, 06:03:03 PM »
Thank you, I'll give it a try and post how things turn out for me.  I also hope my profile update is what somebody wanted me to do?  Thanks again!

Offline Pondus

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Re: Emails scanned???
« Reply #11 on: January 08, 2012, 06:10:43 PM »
Quote
I also hope my profile update is what somebody wanted me to do?
it is voluntary........but a demand from Kenny   ;D

Offline Semper Fi

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Re: Emails scanned???
« Reply #12 on: January 08, 2012, 06:17:47 PM »
I just gave your fix a try and it seems to work perfectly.  I changed from SSL to none in my email client settings, then sent myself an emai with a small video attachment.  Now I see the email scanned information in Avast and the email did go out and did come in.  I thank all who responded to my question!

Offline YoKenny

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Re: Emails scanned???
« Reply #13 on: January 08, 2012, 06:20:45 PM »
Quote
I also hope my profile update is what somebody wanted me to do?
it is voluntary........but a demand from Kenny   ;D
Its not a demand but it sure helps us avast! Überevangelists help people to use avast! better.  ;)
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Offline Semper Fi

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Re: Emails scanned???
« Reply #14 on: January 08, 2012, 06:32:21 PM »
YoKenny, if it will make you feel better, I may be an American now, but I was born in Winnipeg and migrated to the US in 1964.  So you and I are brothers of a sort!!!!!!!!!