Yeah, ignorance is bliss... people like to instal every single thing that is offered on the screen with some stupid pop-up. I think everyone should learn by now how those things works... but still, I have so many customers that just don't want to listen advices that comes from experts. They like to click and open every single window that comes to their screen and that's the biggest source of their problems. One guy, told me:
"...but, what could I do ? I've got pop-up message that I won 1 million dollars and I just have to click OK and money will be transfered to my account..."
Aha, I told him... first of all, no one will ever give you any amount of money just like that, use your logic and common sense. Second of all, how could they possibly know your account number ? Unless, you filled some form as well on the internet giving them your personal information
Oh my God...
Cleaning of his system, took me exactly good 4 hours. And, no.. Company that I work for, doesn't charge by hour spent on fixing problems. Our customers have a contract with us, and whenever they need our help, we have to run... doesn't matter, is it middle of the night, or weekend or holidays, etc...