Author Topic: Having problems with consrv.dll  (Read 9100 times)

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Offline zman111

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Having problems with consrv.dll
« on: January 15, 2012, 02:36:49 PM »
I had the consrv.dll virus on one of my machines and deleted it (without knowing windows would crash /not boot)now my computer wont boot, it stalls on trying to start windows, I have tried setup repair from the cd, and on hard drive but it still wont start.

What can I do to get at the registry from outside of windows? or Get this machine working again?

Offline Pondus

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Re: Having problems with consrv.dll
« Reply #1 on: January 15, 2012, 03:15:39 PM »
Essexboy is notified. .......and will hjelp You When he arrive

Offline essexboy

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Re: Having problems with consrv.dll
« Reply #2 on: January 15, 2012, 03:43:02 PM »
Hi there I will need you to create a bootable disc using the following programme

  • Download OTLPENet.exe to your desktop
  • Download the attached scan.txt to a USB drive
  • Ensure that you have a blank CD in the drive
  • Double click OTLPENet.exe and this will then open imgburn  to burn the file to CD
  • Reboot the infected system using the boot CD you just created.Note : If you do not know how to set your computer to boot from CD follow the steps here
  • As the CD needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads  :)
  • Your system should now display a Reatogo desktop.Note : as you are running from CD it is not exactly speedy
  • Double-click on the OTLPE icon.
  • Select the Windows folder of the infected drive if it asks for a location
  • When asked "Do you wish to load the remote registry", select Yes
  • When asked "Do you wish to load remote user profile(s) for scanning", select Yes
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start
  • Drag and drop this attached scan.txt into the Custom scans and fixes box, or double click the scan box
  • Press Run Scan to start the scan.
  • When finished, the file will be saved  in drive C:\OTL.txt
  • Copy this file to your USB drive if you do not have internet connection on this system
  • Right click the file and select send to : select the USB drive. 
  • Confirm that it has copied to the USB drive by selecting it
  • You can backup any files that you wish from this OS
  • Please post the contents of the C:\OTL.txt file in your reply.

Offline zman111

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Re: Having problems with consrv.dll
« Reply #3 on: January 15, 2012, 04:48:26 PM »
Finished, here is the result.

(is this it? or should I leave REATOGO on still)
« Last Edit: January 15, 2012, 04:54:15 PM by zman111 »

Offline essexboy

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Re: Having problems with consrv.dll
« Reply #4 on: January 15, 2012, 08:19:00 PM »
Leave Reatogo on please. You have saved the log as unicode and not ansi

Could you resave as ansi - I can see the problem and I will see if I can resolve  it but it is hard to interpret
 

Offline essexboy

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Re: Having problems with consrv.dll
« Reply #5 on: January 15, 2012, 08:52:48 PM »
OK I think I have deciphered it

Download the attached fix.txt
Copy to the usb drive
From the Reatogo desktop run OTL
Press run fix
A dialogue will appear requesting the fix.txt location
Select fix.txt on the usb
Press run fix again
Once the run has completed reboot to normal windows


Offline zman111

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Re: Having problems with consrv.dll
« Reply #6 on: January 15, 2012, 10:24:42 PM »
still not working proporly. windows wants to repair still- attempting to repair using windows repair

Offline essexboy

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Re: Having problems with consrv.dll
« Reply #7 on: January 15, 2012, 10:55:44 PM »
Could you resave the log as ansi please - I can view it in unicode but the format is wrong and I do not want to do any more until I can see exactly what is what

In the logs thread there are instructions on how to save as ansi http://forum.avast.com/index.php?topic=53253.0

Offline zman111

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Re: Having problems with consrv.dll
« Reply #8 on: January 15, 2012, 11:08:58 PM »
there- I belive i have it in the correct coding now

Offline essexboy

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Re: Having problems with consrv.dll
« Reply #9 on: January 15, 2012, 11:33:31 PM »
OK lets try again, I will also be resetting the TCPIP stack as well on this and reconfirming the proper registry entry

Same again download fix.txt to a USB
Run OTL
Press run fix
Select fix.txt
Press run fix

Does windows say what it is trying to repair ?

Offline zman111

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Re: Having problems with consrv.dll
« Reply #10 on: January 15, 2012, 11:44:08 PM »
no

Offline zman111

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Re: Having problems with consrv.dll
« Reply #11 on: January 15, 2012, 11:57:47 PM »
still not working, gonna try the fix again.

Offline zman111

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Re: Having problems with consrv.dll
« Reply #12 on: January 16, 2012, 12:14:08 AM »
I think i may be getting somewhere. It tried to boot windows before it asked to do a system repair.
gonna repair off of the windows 7 disk and report back when its done.

edit- not just progress major progress! I have regained access to the factory backup image
« Last Edit: January 16, 2012, 12:18:53 AM by zman111 »

Offline essexboy

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Re: Having problems with consrv.dll
« Reply #13 on: January 16, 2012, 12:15:00 AM »
OK failing that I will do a full registry change for that key as opposed to the value section

Offline zman111

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Re: Having problems with consrv.dll
« Reply #14 on: January 16, 2012, 12:54:51 AM »
no luck with the repair