So many responses to reply to... Nice to see there is so much interest in this issue, but, like me, it seems you are all stumped....
I will try to reply to all relevant comments, but if I miss yours, don't take it personally. I have been busy trying to figure the actual issue out...
Unless you really need the Click to Run functionality, I would uninstall that part and see what happens.
If I understand correctly, as a user of Office Starter, if I uninstall Click to Run, it will take away my use of Word and Excel in Office Starter. When I try to Uninstall just Click to Run, it warns that Office Starter will also be uninstalled.
Since we can't help or reason with you, maybe the support ticket is your best option.
Thank you for at least admitting you can't help and that a ticket is the best option.
Hrova,
Why have have you disabled the Win 7 firewall ?
Greetz, Red.
Some around here wanted me to eliminate the firewall as a possibility. For the record, I did temporarily disable both Windows 7 firewall and my router's firewall, with no change, which I why I kept saying it was not a firewall issue.
You are getting real chippy now, with comments like this
I mean, seriously, you are all high and mighty that I am not playing along with your little game...
Its not a game.....its is looking like you never wanted help from the users to begin with, all you want is a company man/woman to talk to, and we showed you the ticket option for that......for the first time, I am seriously tempted to send someone to iYogi.
I stated several times it was not a firewall issue. I did come here for help, but so far no one has really listened to what the problem is, but rather wanted to follow some script of steps to take, even when I've clearly stated that certain parts of what was being asked (the firewall) was not the issue.
Sorry you felt my comment was chippy. Perhaps you missed the tone of the non help I've received thus far. Hardly welcoming or helpful. Your own comment about recommending iYogi is exactly the tone of people here that is not only not helpful and equally chippy, but it seems you somehow find that acceptable.
I suggest that if you quote someone, you not take things out of context.
Guess what? I have a suggestion of my own. I would suggest people not talk down to those asking for help. They were implying I was not being reasonable, I was just trying to get the message back that many of you were not being reasonable, either. I had said several times it was not a firewall issue, but people kept stuck on that issue. Regardless, thank you for your suggestion.
And finally, about the last post from lloydc. I am glad it is working for you. Based on your post in the other thread, it appears you are not using Click to Run.
Moving on to the actual issue... I've spent the last several hours trying to narrow the problem down. I have made some progress on it. I am glad to provide you this information if the question comes up again.
Previously, I eliminated the firewall as a possibility and found the problem went away by disabling avast. Moving forward, rather than disable all avast shields, I tried them one by one and found the issue is with the Behavior Shield (verified on two separate computers here). Going even further, in the Expert settings, if I switch it to Ask (as opposed to auto-decide), it does not actually ask, though it does prevent printing. Seems like one bug there...
Beyond that, I tried unchecking the various options under the Expert Settings in the Behavior Shield. The only one that changed things was unchecking "Monitor the system for unauthorized modifications." Again, that held true on two different machines here.
So now I can at least print from Word and Excel, but I apparently do not have the full protection of avast. I suspect there must be something I could add in trusted processes to get going... Winwordc.exe and exelc.exe, as recommended in another thread, did not work. Still, there must be some process that can be added to that trusted processes list that would work.
I hope that avast will, at some point, work to make that an unecessary step so its users can enjoy the full protection avast offers and print at the same time. I don't think that is asking too much.
Any suggestions are still welcome - unless you are still stuck on a firewall issue.