Author Topic: blank user interface window  (Read 4878 times)

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tropicalcuisine

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blank user interface window
« on: January 23, 2012, 12:39:11 AM »
I had a blocked intrusion message from Avast (free) and when I've gone to open the User Interface window to check the details and run scans the window comes up but is blank - no content showing.

What is going on, and how do i fix it?

thanks

Offline DavidR

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Re: blank user interface window
« Reply #1 on: January 23, 2012, 12:51:21 AM »
First reboot.

If that doesn't resolve it:
Try a repair of avast:
XP - Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow.

Vista, win7 - Control Panel, Programs & Features, uninstall a program, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow.

You may need to reboot after the repair.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Lisandro

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Re: blank user interface window
« Reply #2 on: January 23, 2012, 01:03:01 AM »
What happens if you close the window and try to run avastUI.exe again?
The best things in life are free.

tropicalcuisine

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Re: blank user interface window
« Reply #3 on: January 23, 2012, 03:04:29 AM »

Thanks DavidR, did a restart and all fine now

Offline DavidR

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Re: blank user interface window
« Reply #4 on: January 23, 2012, 03:29:03 AM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security