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jewelr, I'm not an expert on mail issues neither on Outlook 2010 (I use 2007).Maybe an incompatible add-in? Did you search the forum for this issue?
Go to http://www.avast.com/download-updateDownload the update and run it. Then reboot. Then check if the mail settings are active in avast. Check if the add on is available in the list of add ons in Outlook and enable it if necessary.Solved?
I have the same problem but here's what I did to resolve it: Open Outlook then click FILE > OPTIONS (in the left margin near the bottom above EXIT) > ADD INS > AVAST ADD-IN (probably listed under Inactive Application Add-ins) > GO. A second later the Spam/Not spam/Blacklist/Whitelist avast ribbon returned. Hope this helps!