Author Topic: How to remove website from Avast blocklist ?  (Read 25016 times)

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drugshater

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How to remove website from Avast blocklist ?
« on: January 31, 2012, 03:53:12 PM »
Hello dear Avast Support team,

I checked my website today and my Avast firewall blocked it with reason URL:Mal.

I checked all files, including logs, server is under control and i don't have any viruses on any pages. I checked site with many online checkers and all scans shows that site is clear from any malware. So i think it was blocked by mistake, please help, how i can unblock it from your lists ?

Website url: hxtp://bestporntube.ru

I am using liveinternet.ru counter to count my visitors and i read that liveinternet.ru service is suspicious script and it also blocked by Avast, maybe problem is here ? But it's only counter... not virus..

I carefully watch for the safety on the server, my site had no viruses, no malware, no any suspicious scripts, please tell me how to remove my site from your blocklist?

Already sent ticket with web-form here: http://www.avast.com/contact-form.php?loadStyles

Thanks for your time and for Avast product!
Yours, Igor.
« Last Edit: January 31, 2012, 04:46:45 PM by Milos »

Offline DavidR

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Re: How to remove website from Avast blocklist ?
« Reply #1 on: January 31, 2012, 04:34:12 PM »
TrendMicro doesn't like it either, VirusTotal site check..

Same TrendMicro in another scan site http://www.urlvoid.com/scan/bestporntube.ru.

Though Sucuri finds nothing.

Normally the reporting using the form is quick to investigate and correct as required.

EDIT, liveinternet.ru also gets hits, http://www.urlvoid.com/scan/liveinternet.ru
« Last Edit: January 31, 2012, 04:39:17 PM by DavidR »
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Offline Pondus

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Re: How to remove website from Avast blocklist ?
« Reply #2 on: January 31, 2012, 05:01:52 PM »
well......pornsites are suspicious  ;D

Offline polonus

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Re: How to remove website from Avast blocklist ?
« Reply #3 on: January 31, 2012, 06:44:47 PM »
Pondus,

Agree these kind of sites always pose an additional risk attracting malcreants,
to add malcious code, especially to perform tracking_click fraud, etc.
Who is going to complain?

Well, I think it is the link to -http://www.liveinternet.ru/click
and on that link the following javascript code is suspicious:
-www.liveinternet.ru/ReActive/js/global/lib/lici.js suspicious
[suspicious:2] (ipaddr:88.212.196.87) (script) -www.liveinternet.ru/ReActive/js/global/lib/lici.js
     status: (referer=-www.liveinternet.ru/click)saved 14363 bytes f86c1307ab3dff55cc6d14b520970d2d3c87e2bb
     info: [decodingLevel=0] found JavaScript
     suspicious: click is infected with JS/Redir.FU :
http://vscan.urlvoid.com/analysis/cbd7e81c6670c720207ec566d41d66b5/Y2xpY2s=/
-http://counter.yadro.ru/hit;li_face?q;r;s1024*768*24;uhttp%3A//-www.liveinternet.ru/;hen;0.75505052332

polonus
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!

drugshater

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Re: How to remove website from Avast blocklist ?
« Reply #4 on: February 01, 2012, 08:07:34 AM »
Hello guys and thanks for your help, still did't receive any answer from Avast support team on email from my ticket..

So i just need to remove liveinternet.ru counter code to get unlisted ?

I am in shock because of most russian webmasters are using this counter and statistics for counting visitors, etc.. really millions of websites using it and all they will be blocked with Avast ?

Don't you think that's absurd? I am sure that the counter code is not malicious, liveinternet.ru working more than 10 years and no one from webmasters or russian Antivirus like AVP complained to malicious code..
« Last Edit: February 01, 2012, 08:09:27 AM by drugshater »

alenka

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Re: How to remove website from Avast blocklist ?
« Reply #5 on: February 01, 2012, 09:01:15 AM »
Hello,

this was a false positive. It will be fixed in the next virus definition update.

Best regards

Alena Varkockova

drugshater

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Re: How to remove website from Avast blocklist ?
« Reply #6 on: February 01, 2012, 09:05:50 AM »
Hello dear Alena, thank you for fast answer! Waiting for next virus definition update.

Offline polonus

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Re: How to remove website from Avast blocklist ?
« Reply #7 on: February 01, 2012, 03:53:24 PM »
Hi drugshater,

The flag on the counter code was just a possibly suspicious via a jsunpack check on that particular site's  code. Does not mean anything to be out of order, just mentioned by me as an issue to check up, as we do not take anything for granted. Got word from DrWeb's that that counter code is OK,

polonus
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!

naila

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Re: How to remove website from Avast blocklist ?
« Reply #8 on: November 01, 2012, 06:19:48 PM »
I have the same issue while browsing http://mixsms.com and having issue an error message appeared again and again however when I browsed same site on other computer having NORTON SECURITY I didn't got any error.

Please guide how to fix it?

Offline DavidR

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Re: How to remove website from Avast blocklist ?
« Reply #9 on: November 01, 2012, 06:46:09 PM »
First, when posting links to suspect sites please 'modify' your post change the URL from http to hXXp or www to wXw, to break the link and avoid accidental exposure to suspect sites, thanks.

I have been able to connect to that site without alert using avast and firefox 16.0.2 - You will have to be more specific on the alert, either full text of alert window or attach a screenshot of the alert window.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.1.6099 (build 24.1.8821.762) UI 1.0.796/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

REDACTED

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Re: How to remove website from Avast blocklist ?
« Reply #10 on: January 27, 2015, 03:52:10 PM »
hello, my  site www.lombardi.com.ar has also been listed on avast by error. Please let us know how to fix it asap
Thanks

Offline HonzaZ

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Re: How to remove website from Avast blocklist ?
« Reply #11 on: January 28, 2015, 10:02:42 AM »
Hi,
I unblocked the domain.

REDACTED

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Re: How to remove website from Avast blocklist ?
« Reply #12 on: October 10, 2015, 12:56:43 AM »
Please unblock DuxburyNews.com.

Thanks!

REDACTED

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Re: How to remove website from Avast blocklist ?
« Reply #13 on: October 14, 2015, 04:58:30 PM »
Please unblock www.telos.de and www.telos.info

There are no harmful things there. We have testet it with a bunch of software packages.

Thank you

Offline Eddy

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Re: How to remove website from Avast blocklist ?
« Reply #14 on: October 14, 2015, 05:05:07 PM »
Sites are opening without a problem for me.