Author Topic: Forced Closes  (Read 2361 times)

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rcw1126

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Forced Closes
« on: February 04, 2012, 12:48:21 AM »
Within the past week, I've installed Avast! Mobile software on my rooted HTC Jetstream tablet and have activated the anti-theft feature, as well. Every time I try to open the software, I get an immediate Forced Close notification.

I've seen other threads here that suggested that an update would fix this; but, I downloaded it after the update was to have taken place.

How do I go about fixing this? Thank you.

CatLog Results:
02-03 11:22:49.890 E/AvastGeneric(14074): Handled uncaught exception (null)
02-03 11:22:49.890 E/AvastGeneric(14074): java.lang.RuntimeException: Unable to start activity ComponentInfo{com.avast.android.mobilesecurity/com.avast.android.mobilesecurity.app.home.HomeActivity}: java.lang.NullPointerException
02-03 11:22:49.890 E/AvastGeneric(14074):    at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:1944)
02-03 11:22:49.890 E/AvastGeneric(14074):    at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:1965)
02-03 11:22:49.890 E/AvastGeneric(14074):    at android.app.ActivityThread.access$1500(ActivityThread.java:134)
02-03 11:22:49.890 E/AvastGeneric(14074):    at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1110)
02-03 11:22:49.890 E/AvastGeneric(14074):    at android.os.Handler.dispatchMessage(Handler.java:99)
02-03 11:22:49.890 E/AvastGeneric(14074):    at android.os.Looper.loop(Looper.java:152)
02-03 11:22:49.890 E/AvastGeneric(14074):    at android.app.ActivityThread.main(ActivityThread.java:4606)
02-03 11:22:49.890 E/AvastGeneric(14074):    at java.lang.reflect.Method.invokeNative(Native Method)
02-03 11:22:49.890 E/AvastGeneric(14074):    at java.lang.reflect.Method.invoke(Method.java:491)
02-03 11:22:49.890 E/AvastGeneric(14074):    at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:841)
02-03 11:22:49.890 E/AvastGeneric(14074):    at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:599)
02-03 11:22:49.890 E/AvastGeneric(14074):    at dalvik.system.NativeStart.main(Native Method)
02-03 11:22:49.890 E/AvastGeneric(14074): Caused by: java.lang.NullPointerException
02-03 11:22:49.890 E/AvastGeneric(14074):    at com.avast.android.generic.ui.BaseActivity.onCreate(BaseActivity.java:242)
02-03 11:22:49.890 E/AvastGeneric(14074):    at com.avast.android.mobilesecurity.app.home.HomeActivity.onCreate(HomeActivity.java:54)
02-03 11:22:49.890 E/AvastGeneric(14074):    at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1072)
02-03 11:22:49.890 E/AvastGeneric(14074):    at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:1908)
02-03 11:22:49.890 E/AvastGeneric(14074):    ... 11 more

Offline Filip Havlicek

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Re: Forced Closes
« Reply #1 on: February 04, 2012, 01:12:22 PM »
Hi,

thanks for the feedback. We know about this issue and will be fixed in the next update, but I can't tell you any workaround at the moment since I couldn't reproduce the issue on my device, sorry.

Filip