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Author Topic: avast licence expired - but it hasn't  (Read 7845 times)

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johnhackett364

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avast licence expired - but it hasn't
« on: February 06, 2013, 11:42:31 AM »
Last night my PC (running XP) froze up and I shut it down.  On a cold boot this morning I find that avast is not running and that my licence appears to have expired - but there is still about 7 weeks left of the 2 year licence period.  I've tried 'Fix Now' and 'Start Program' from the current status screen with no luck. Understandable if it thinks the licence has expired. I've tried inserting the licence file from the subscription file but that fails due to an RPC error.  Any help would really be appreciated.  Thanks!
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Offline Pondus

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Re: avast licence expired - but it hasn't
« Reply #1 on: February 06, 2013, 11:49:09 AM »
Is your computer time / day / month / year correct

If not adjust and reboot
« Last Edit: February 06, 2013, 11:52:27 AM by Pondus »
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johnhackett364

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Re: avast licence expired - but it hasn't
« Reply #2 on: February 06, 2013, 11:50:32 AM »
Pondus, good idea - they are ok though!
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Offline Pondus

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Re: avast licence expired - but it hasn't
« Reply #3 on: February 06, 2013, 11:55:49 AM »
Try repair and reboot
Control panel / ad remove / avast / uninstall / repair option....wait a minute and reboot
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johnhackett364

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Re: avast licence expired - but it hasn't
« Reply #4 on: February 06, 2013, 12:17:22 PM »
Thanks Pondus, but no success I'm afraid.
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bertiemon

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Re: avast licence expired - but it hasn't
« Reply #5 on: February 06, 2013, 02:08:25 PM »
I'm also have this problem. Nothing seem to work.
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Offline essexboy

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Re: avast licence expired - but it hasn't
« Reply #6 on: February 06, 2013, 07:35:24 PM »
Quote from: igor on February 06, 2013, 03:13:07 PM
I suggest to download the latest full update package from here and apply it. The "Fix" button should work then.
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johnhackett364

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Re: avast licence expired - but it hasn't
« Reply #7 on: February 07, 2013, 11:04:37 AM »
After yesterday's problems I ran Ad Aware and Malwarebytes which found 4 'things' they didn't like, cleared them out, rebooted, and Avast is now back running again.  The number of days left on my subscription is correct.  I don't think that my Avast could have updated overnight (could it?, because it appeared to be out of subscription at that point) so it looks like there may have been a problem as described.
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Offline Para-Noid

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Re: avast licence expired - but it hasn't
« Reply #8 on: February 07, 2013, 05:34:36 PM »
You may be having a conflict going on. Ad-Aware has a resident anti-virus engine and "will" create/cause a conflict  with avast. One result is the possibility of false positives. I would strongly urge you to uninstall Ad-Aware asap. And Ad-Aware isn't really that good. Just stick with avast and MBAM.
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Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

Offline Pondus

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Re: avast licence expired - but it hasn't
« Reply #9 on: February 07, 2013, 05:47:29 PM »
Quote
And Ad-Aware isn't really that good
and what do you base that on?

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Offline Para-Noid

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Re: avast licence expired - but it hasn't
« Reply #10 on: February 07, 2013, 06:03:49 PM »
Quote from: Pondus on February 07, 2013, 05:47:29 PM
Quote
And Ad-Aware isn't really that good
and what do you base that on?
Various independent tests, reviews and here on the forums.  :)
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Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

Offline Pondus

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Re: avast licence expired - but it hasn't
« Reply #11 on: February 07, 2013, 06:09:48 PM »
you mean avast have low detection also then!
as they use ther own engine + Gdata.....meaning Bitdefender - avast engine
the free only have two engines there own + vipre

http://en.wikipedia.org/wiki/Multiscanning
Quote
Lavasoft Ad-Aware – Combines an in-house anti-spyware engine with Vipre's engine. Ad-Aware Total Security replaces Vipre with G-Data's multiple engines.
« Last Edit: February 07, 2013, 06:11:34 PM by Pondus »
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Offline Para-Noid

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Re: avast licence expired - but it hasn't
« Reply #12 on: February 07, 2013, 06:25:09 PM »
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Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

Offline Pondus

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Re: avast licence expired - but it hasn't
« Reply #13 on: February 07, 2013, 06:33:58 PM »
old rumors die hard.....from the time before they started with multi engines
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