Author Topic: "X UNSECURED"  (Read 2632 times)

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Offline larryvir

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"X UNSECURED"
« on: February 20, 2012, 03:54:31 PM »
Have Avast! (free) for years without problem. Suddenly on restarting PC ~1.5 hours ago, got above warning plus "Avast ...stopped or is in an inconsistent state..." Neither "start program" nor "fix now" do anything. Cannot scan or update etc: "...Avast service not running". All shields off. Exp date 12/23/2012.
Program version 6.0.1367; Virus version (blank) and cannot access virus vault.
PC working properly otherwise.
Hope one of you experts can help me get it running again. :(

Online CraigB

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Re: "X UNSECURED"
« Reply #1 on: February 20, 2012, 04:07:00 PM »
Please try to run a repair of avast then reboot when done, to repair click on avast as to uninstall then scroll down to repair and accept.

Offline larryvir

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Re: "X UNSECURED"
« Reply #2 on: February 20, 2012, 05:06:37 PM »
Thank you Uberevangelist  :)
Went to Programs>avast>update (long dl)>reboot...and all is well again! :)  :-*
Do not know what went wrong, but as long as Avast! works again... 8)
Another, v minor, problem cropped up now: when trying to get onto Forum, or use it, get a "script error" popup...but I simply X it out and go on.
Again, viele danke sehr...my German IS v rusty  :)

Online CraigB

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Re: "X UNSECURED"
« Reply #3 on: February 20, 2012, 05:10:42 PM »
Glad that your up and running again  :)

Offline Lisandro

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Re: "X UNSECURED"
« Reply #4 on: February 20, 2012, 05:17:54 PM »
If it fails again, I suggest an installation from scratch:

1. Download the latest version of avast! Uninstall Utility and save it.
2. Download the latest avast! version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1 in Safe Mode. Boot after you've run it. Repeat this for any major avast! version you have ever installed/upgraded in your computer.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro. Or even upgrade your key from old versions.
7. Check and post the results. If, for any reason, you did not solve, try doing the step 3 in Safe Mode anyway.
The best things in life are free.