Author Topic: [resolved] avast has royally screwed my computer. i need help.  (Read 14485 times)

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multiple_lobsters

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Re: avast has royally screwed my computer. i need help.
« Reply #30 on: February 18, 2012, 04:43:24 PM »
No, I can't.

Offline essexboy

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Re: avast has royally screwed my computer. i need help.
« Reply #31 on: February 18, 2012, 04:45:51 PM »
From the description it does sound like a video card/driver problem

Could you open device manager in Control panel and let me know if there are any yellow exclamation marks

multiple_lobsters

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Re: avast has royally screwed my computer. i need help.
« Reply #32 on: February 18, 2012, 04:48:37 PM »
I clicked all of the little plus signs as well and saw no yellow marks (or any marks, for that matter).

Offline essexboy

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Re: avast has royally screwed my computer. i need help.
« Reply #33 on: February 18, 2012, 05:50:54 PM »
Unfortunately the dumps were a few months old

Is there anything on the screen when it goes blue ?

multiple_lobsters

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Re: avast has royally screwed my computer. i need help.
« Reply #34 on: February 18, 2012, 07:10:39 PM »
I haven't seen the screen turn blue in a long time; if the BSOD does appear, it is too fast for me to see (as the login screen simply blacks out).

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Re: avast has royally screwed my computer. i need help.
« Reply #35 on: February 18, 2012, 07:24:20 PM »
Could you confirm that you only have one antivirus on the system and that the others were removed using the proper removal tools (not from control panel alone )

Once that is done then we will remove the video driver


multiple_lobsters

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Re: avast has royally screwed my computer. i need help.
« Reply #36 on: February 18, 2012, 08:39:39 PM »
Alright. Malewarebytes is the only antivirus program left on my computer (even mcafee's gone!), and firewall is disabled.

Offline CraigB

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Re: avast has royally screwed my computer. i need help.
« Reply #37 on: February 18, 2012, 08:50:12 PM »
Alright. Malewarebytes is the only antivirus program left on my computer (even mcafee's gone!), and firewall is disabled.
Just to let you know, Malwarebytes is not an antivirus.
Did you run the removal tools for your previous AV's? including McAfee and any other you have used in the past.

Offline essexboy

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Re: avast has royally screwed my computer. i need help.
« Reply #38 on: February 19, 2012, 11:50:47 AM »
Go to Control panel > Device manager
Open  the Display adapter heading
Right click the driver and select uninstall
Reboot

multiple_lobsters

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Re: avast has royally screwed my computer. i need help.
« Reply #39 on: February 19, 2012, 03:04:57 PM »
Thank you, essexboy, for making the time to help me through this for the past week.
A friend from the programming department is backing up my files and installing Windows 7, because month-end close needs to be finalized before the 21st and I get to handle it.

So yeah.
That was a formal thank you, but this is a formal IOU: if you want something from restoring old photos to a game, send me a message.

Offline essexboy

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Re: [resolved] avast has royally screwed my computer. i need help.
« Reply #40 on: February 19, 2012, 03:22:55 PM »
Not a problem, however,  I do not believe that Avast was responsible to be honest.  As the removal using aswClear would have removed all elements and settings, returning your system to a prior state.

But as you are getting 7 this type of problem should be a thing from the past  ;D