OK lets Use OTLPE to give you a base to work from and then use FRST to check the system out
OK next we will work outside of windows then Please print these instruction out so that you know what you are doing
- Download OTLPENet.exe to your desktop
- Ensure that you have a blank CD in the drive
- Double click OTLPENet.exe and this will then open imgburn to burn the file to CD
- Reboot your system using the boot CD you just created.Note : If you do not know how to set your computer to boot from CD follow the steps here
- As the CD needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads :)
- Your system should now display a Reatogo desktop.Note : as you are running from CD it is not exactly speedy
- Double-click on the OTLPE icon.
- Select the Windows folder of the infected drive if it asks for a location
Once you are at the reatogo desktop you should have access to your USB drive
For x32 (x86) bit systems download
Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download
Farbar Recovery Scan Tool x64 and save it to a flash drive.
Plug the flashdrive into the infected PC.
From the reatogo desktop select the USB and run FRST
- The tool will start to run.
- When the tool opens click Yes to disclaimer.
- Press Scan button.
- It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.