Author Topic: SYMBIAN (SUPPORTED)  (Read 5296 times)

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Offline Remiao

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SYMBIAN (SUPPORTED)
« on: February 15, 2012, 11:06:10 AM »
Hi, am new here.
My contribution to every one that has ever wondered about THEFTAWARE on symbian OS.
I used to have a NOKIA E5-00, it  was stolen on the 29th of December 2011, I will have you all know that NOKIA E5-00 runs SYMBIAN OS <Symbian OS version v. 9.3 to be precise>. I have TheftAware installed on it. I currently receive SIM card change notification whenever the thief's sim +234703.......is slotted in the phone. GPS also reveal the location of the phone.
I am on the verge of getting the right authority to apprehend the thief.

Here is the link for THEFTAWARE for NOKIA phones:

http://store.ovi.com/content/19089

I hope am able to assist all in this forum using SYMBIAN based NOKIA phones.

Your reply is awaited if this contribution was helpful.

Best regards

Offline Werner

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Re: SYMBIAN (SUPPORTED)
« Reply #1 on: February 15, 2012, 11:13:17 AM »
and for everyone installing it without further knowledge of the product - here's the answer to 99% of all incoming Theft Aware for Symbian questions:

Dear Customer,

to stop continuous updates you only need to open theft aware once. the currently inserted sim will be added to the trusted simcards list.

to open Theft Aware dial your pin like a phone number. you created the pincode on installing theft aware (4-6 digits, only numbers).

To uninstall Theft Aware open it, deactivate Theft Aware and now you see Theft Aware in the list of your apps and can uninstall it.
If you think you already uninstalled it - but it still seems to be on the phone - please install this package on your
phone: http://dl.dropbox.com/u/27553331/RescueFile.sis - this will give you an icon in the app
menu again with which you can launch Theft Aware. Then deactivate Theft Aware and uninstall it.

As we don't support the Symbian version any more I need to ask you to consult our manual available at
http://dl.dropbox.com/u/27553331/TheftAwareSymbian%202_00_User_Guide_English.pdf
if you need further help.
Give it a try – it’s short and easy to understand! 99% of all questions are already answered and/or can be found with a quick google search.

If you forgot/lost your access pin we have a difficult situation. Theft Aware doesn't send the pin code to our servers and there is no master key for security reasons.
All we can recommend is to backup your data and hardreset the device.

Werner