TIMEOUTS!!!!!!!!!!!!!!!!!

[allawrence]

My clients are getting TIMEOUTS every 6 minutes!!!

I have had them install the CURRENT version and have had them increase timeout value to 300 frmo 150

This worked for them half a day yesterday.. today they are getting the TIMEOUTS every 6 minutes or so!

XP Home
Avast PRO

I have sent an EMAIL to support and am awaiting some sort of word... but thought I would post here to see if ANYONE has any ideas....

Thanks and sorry for the CAPS.. just frustrated...

[Eddy]

Have a deep breath and relax

Without more information it is not easy to give support.
What OS? (incl. service packs if appliable as well as verion)
What exact version of Avast?
What email client?
What other security software is installed?
When/where exactly do you get the error?
Is there an error in Avast's log file?
   If so, what is the exact error?

[allawrence]

Have a deep breath and relax

Without more information it is not easy to give support.
What OS? (incl. service packs if appliable as well as verion)
What exact version of Avast?
What email client?
What other security software is installed?
When/where exactly do you get the error?
Is there an error in Avast's log file?
   If so, what is the exact error?

I am relaxed <grin>.... client is a PAIN!!!!!!!!! <grin>

XPHome... SP1

AVast: Nov2004 5.4.546
Email Client:  Courier
Zone Alram Pro
Only info I get is that popups appear with no other indications
As for log file... will have to contact client to get that info and will report back as soon as I get it

[allawrence]

Have a deep breath and relax

Without more information it is not easy to give support.
What OS? (incl. service packs if appliable as well as verion)
What exact version of Avast?
What email client?
What other security software is installed?
When/where exactly do you get the error?
Is there an error in Avast's log file?
   If so, what is the exact error?

I am relaxed <grin>.... client is a PAIN!!!!!!!!! <grin>

XPHome... SP1

AVast: Nov2004 5.4.546
Email Client:  Courier
Zone Alram Pro
Only info I get is that popups appear with no other indications
As for log file... will have to contact client to get that info and will report back as soon as I get it

Client reports that there is nothing in the log file