ashServ.exe - application error

[Notar]

   Ever since I switched to the beta version 4.5.536 and then 4.5.546,  occasionally when I shutdown my computer  I get an ashserv.exe- application error which states:

      Quote:  The instruction at "0x77f828b5" referenced memory at "0xc0000118". The memory could not be read.
Click OK to terminate the program.

    Whilst deciding whether to click on OK after about 30 seconds or so the computer shuts down without any intervention by me.
 
I hope somebody can advise how to fix the problem.
 I am running Windows XP Pro SP1.

[Eddy]

I can't remember what it was, but there are some other threads on this board dealing with it. Use the search function to find them.

And get your system up-to-date. It is now vulnarable to certain mailware.

[poonet]

  Ever since I switched to the beta version 4.5.536 and then 4.5.546,  occasionally when I shutdown my computer  I get an ashserv.exe- application error which states:

      Quote:  The instruction at "0x77f828b5" referenced memory at "0x00000118". The memory could not be read.
Click OK to terminate the program.

    Whilst deciding whether to click on OK after about 30 seconds or so the computer shuts down without any intervention by me.
 
I hope somebody can advise how to fix the problem.
 I am running Windows XP Pro SP1.

This happens to me yesterday. After uninstall Avast  the error is gone It came with update 4.5.546

[Eddy]

The latest version is 4.5. 549

[poonet]

Sorry   That I ment !

[Vlk]

Notar, please check the folder <avast>\data\log for files with the name unpXXXX (where XXXX is a random number). Are there any such files?

If so, send me couple of them (via email).
They should contain an analysis of the problem.


Thanks
Vlk

[Notar]

Vlk, I have six of these <avast>\data\log files.

 I have sent 3 files to you.

[Notar]

  -bump-

[Vlk]

2 of the 3 files were useless (almost empty). Could you please send me the remaining ones with reasonable size (10+ KB).

Thanks!

[Notar]

 Ok - will do!
   

Thanks

[Notar]

        Vlk- five files sent a few minutes ago. Hope you get them.  
        Thanks

[Notar]

 Vlk - anything?

[Eddy]

Patience my friend. It is 01.50 in Tjechië. He needs his sleep too

[Notar]

My apologies

[Vlk]

Actually I'm currently in Redmond, WA (visiting Bill the Great ).

Well, Notar, I've to say that the crash dumps ARE weird. The crash occures somewhere inside RAS which is the component reliable typically for dial-up-networking. How do you connect to the Internet?

Thanks
Vlk