Author Topic: |HELP| Cant delete rootkit or move to chest  (Read 16737 times)

0 Members and 1 Guest are viewing this topic.

jeffce

  • Guest
Re: |HELP| Cant delete rootkit or move to chest
« Reply #45 on: February 27, 2012, 02:46:07 AM »
Hi,
  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:
Code: [Select]
ClearJavaCache::

File::
C:\$RECYCLE.BIN\S-1-5-21-2807712318-2501942183-506546610-1001\$RPZ61CR.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe
  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.



  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
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In your next reply please let me know how your system is running and post the log made by ComboFix.  :)

FireCubic

  • Guest
Re: |HELP| Cant delete rootkit or move to chest
« Reply #46 on: February 27, 2012, 03:35:22 AM »
Here it is:)

jeffce

  • Guest
Re: |HELP| Cant delete rootkit or move to chest
« Reply #47 on: February 27, 2012, 03:40:30 AM »
How is your system running?  :)

FireCubic

  • Guest
Re: |HELP| Cant delete rootkit or move to chest
« Reply #48 on: February 27, 2012, 03:41:24 AM »
Smooth, way better then when i had the problem in the first place;)

jeffce

  • Guest
Re: |HELP| Cant delete rootkit or move to chest
« Reply #49 on: February 27, 2012, 03:47:58 AM »
Glad to hear things are running better.  Let's get some updates on your system.  :)


You have an older version of Adobe Reader.  You can download the current version HERE

You may want to consider Foxit Reader instead. It may be a bit lighter on resources.

Visit their support forum
Foxit Forum

In either case you should uninstall Adobe Reader 9.1.2 first. Be sure to move any PDF documents to another folder first though.
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Please download JavaRa to your desktop and unzip it to its own
folder
  • Run JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista), pick the language of your choice and click Select. Then  click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista) again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest
        Java Runtime Environment (JRE) version for your computer.
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Once you get that done please run one last scan with OTL and post the log. 

FireCubic

  • Guest
Re: |HELP| Cant delete rootkit or move to chest
« Reply #50 on: February 27, 2012, 04:04:33 AM »
Heres the log.:) i didnt download the java thing as i dont trust sourceforge.. Also, internet explorer blocked this webpage for somereason because of a malfunction with a link or a malicious link...

jeffce

  • Guest
Re: |HELP| Cant delete rootkit or move to chest
« Reply #51 on: February 27, 2012, 01:51:10 PM »
Hi FireCubic,

Ok...OTL looks good.  :) 

Let's update Java manually than so that we don't have outdated software on your system that you will consistently use.  Having outdated software will leave "openings" for future infections of your computer. 

Go to Start > Control Panel > Java (looks like a coffee cup) > Update tab and select Update Now button > follow any prompts to update Java.

Once complete, in Java select the General tab >  in Temp Internet Files section select Settings... > press Delete Files >> once complete close out of Java
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Let me know how that works for you and then let me know if there are any malware related problems remaining.  :)


FireCubic

  • Guest
Re: |HELP| Cant delete rootkit or move to chest
« Reply #52 on: February 27, 2012, 08:39:14 PM »
If I click on controll panel nothing comes up about java just system&security network/Internet hardware and sound  programs clock ease of access appearence/personalization and user accs and family safety

jeffce

  • Guest
Re: |HELP| Cant delete rootkit or move to chest
« Reply #53 on: February 27, 2012, 11:46:25 PM »
Hi,

Sorry I have mine on Classic View...on your Control Panel click on Programs and Java should be in there.  :)

FireCubic

  • Guest
Re: |HELP| Cant delete rootkit or move to chest
« Reply #54 on: February 27, 2012, 11:50:45 PM »
Java's there but there's not update tab u can only click it and then it will open up 4 tabs which are general java security and advanced Edit could I go on there website and download the latest version?
« Last Edit: February 27, 2012, 11:55:47 PM by FireCubic »

jeffce

  • Guest
Re: |HELP| Cant delete rootkit or move to chest
« Reply #55 on: February 28, 2012, 02:24:18 AM »
Sure you could do that too.  I have posted the link for you below.  Just be sure to delete all of the older versions that you have on your system once you get that downloaded and installed.  :)

http://www.java.com/en/

FireCubic

  • Guest
Re: |HELP| Cant delete rootkit or move to chest
« Reply #56 on: February 28, 2012, 03:10:16 AM »
I think theres no more;) thanks Jeff!

jeffce

  • Guest
Re: |HELP| Cant delete rootkit or move to chest
« Reply #57 on: February 28, 2012, 01:30:54 PM »
Hi FireCubic,

Providing that there are no other malware related problems...

IT APPEARS THAT YOUR LOGS ARE NOW CLEAN :D  SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!! :D

This infection appears to have been cleaned, but I can not give you any absolute guarantees.  As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.
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The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run  and copy/paste the following text into the Run box as shown and click OK.
  Combofix /Uninstall
  (Note: There is a space between the ..X and the /U that needs to be there.)


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Clean up with OTL:
  • Right-click and Run as Administrator OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.
----------

Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

Here are some tips to reduce the potential for spyware infection in the future:

1. Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
2. Enable Protected Mode in Internet Explorer.  This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code.  To make sure this is running follow these steps:
  • Open Internet Explorer
  • Click on Tools > Internet Options
  • Press Security tab
  • Select Internet zone then place check next to Enable Protected Mode if not already done
  • Do the same for Local Intranet, Trusted Sites and Restricted Sites and then press Apply
  • Restart Internet Explorer and in the bottom right corner of your screen you will see Protected Mode: On showing you it is enabled.
3. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis.  With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

4. Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly.  A tutorial on firewalls can be found here.  **There are firewalls listed in this tutorial that could be downloaded and used but I would personally only recommend using one of the following two below:
Online Armor Free
Agnitum Outpost Firewall Free

5. Make sure you keep your Windows OS currentWindows XP users can visit Windows update   regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems.  Without these you are leaving the back door open.

6. Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.  For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

7. WOT (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites.  WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

8.Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place?
 
Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

FireCubic

  • Guest
Re: |HELP| Cant delete rootkit or move to chest
« Reply #58 on: March 01, 2012, 04:50:13 AM »
Thanks so much!!!!! (sorry for late post i was sick and couldnt get out of bed..;( ) Downloading the armour firewall and getn WoT

jeffce

  • Guest
Re: |HELP| Cant delete rootkit or move to chest
« Reply #59 on: March 01, 2012, 01:27:07 PM »
Hi,

I hope you are feeling better.  :)  You are more than welcome and glad that I could help.