Author Topic: How do I cancel my account and request a refund?  (Read 11322 times)

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Offline Nazbuster

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How do I cancel my account and request a refund?
« on: February 23, 2012, 06:12:01 AM »
This product does not seem to work for it's primary purpose:  saving login information.   The manual says to hold ALT key during login and a pop-up window will appear to save the login.  It does not.  The other options are far too extensive to configure with no explanations of how they work.   Not worth my time.

Please let me know how to cancel my account and get a refund.

Offline wnapier99

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Re: How do I cancel my account and request a refund?
« Reply #1 on: June 21, 2012, 08:58:29 AM »
I want to cancel and get the 30-day refund as well.... how should I do that?  or how did you?

Offline DavidR

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Re: How do I cancel my account and request a refund?
« Reply #2 on: June 21, 2012, 02:18:13 PM »
Contact sales (at) avast (dot) com
Core2Duo E8300/ 4GB Ram/ WinXP ProSP3/ avast! free 17.4.2294/ Outpost Firewall Pro9.3/ Firefox 52.1 ESR, uBlock Origin, RequestPolicy/ MailWasher Pro7.8.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security

Offline kauserparveen_77

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Re: How do I cancel my account and request a refund?
« Reply #3 on: January 11, 2017, 12:04:07 AM »
I WANT TO CANCEL THE AUTOMATIC ORDER PC CLEANUP.AND REFUND £29.99

Offline DavidR

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Re: How do I cancel my account and request a refund?
« Reply #4 on: January 11, 2017, 12:19:15 AM »
START YOUR OWN NEW TOPIC - IN THE  Avast Cleanup (former GrimeFighter) https://forum.avast.com/index.php?board=63.0 FORUM.

ULTIMATELY YOU ARE GOING TO HAVE TO REQUEST A REFUND IN THE SUPPORT TICKET SYSTEM.

Support Ticket Refund - https://support.avast.com/support/tickets/new?form=2.
Core2Duo E8300/ 4GB Ram/ WinXP ProSP3/ avast! free 17.4.2294/ Outpost Firewall Pro9.3/ Firefox 52.1 ESR, uBlock Origin, RequestPolicy/ MailWasher Pro7.8.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security


Offline marywooten0

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Re: How do I cancel my account and request a refund?
« Reply #6 on: February 24, 2017, 07:48:30 PM »
I got a email about a automatic renewal which I didn't order or want! I can't find a way to cancel this crap and none of the phone numbers I call ever get me to a person.
CANCEL this renewal immediately. I better not be charged.
Bunch of crap you cant talk or chat or anything.
The email won't even let me log in!
I will never recommend this company to anyone ever again!!

Offline Eddy

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Re: How do I cancel my account and request a refund?
« Reply #7 on: February 24, 2017, 07:55:46 PM »
Unless something went wrong, you agreed to the auto-renewal when you took a subscription.

For billing issues. questions and related, see the link in reply #5

Offline schamberlain53

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Re: How do I cancel my account and request a refund?
« Reply #8 on: May 09, 2017, 12:03:49 AM »
Contact sales (at) avast (dot) com
cancell both subscriptions. Not satisfied

Offline DavidR

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Re: How do I cancel my account and request a refund?
« Reply #9 on: May 09, 2017, 12:32:26 AM »
Contact sales (at) avast (dot) com
cancell both subscriptions. Not satisfied

You have quoted a post that is almost five years old and this is no longer how a refund is processed. Not to mention you will need to give more information in your submission.

My Reply #4 of 10 January 2017 gave the support ticket link to request a refund.
Support Ticket Refund - https://support.avast.com/support/tickets/new?form=2.
Core2Duo E8300/ 4GB Ram/ WinXP ProSP3/ avast! free 17.4.2294/ Outpost Firewall Pro9.3/ Firefox 52.1 ESR, uBlock Origin, RequestPolicy/ MailWasher Pro7.8.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security